Licensed Private Client Banker- West Chester, PA

Keybank National Association West Chester , PA 19388

Posted 2 months ago


1197 Wilmington Pike - West Chester, Pennsylvania 19382

The Private Client Banker (PCB) is part of the Key Private Client Program and will act as a trusted advisor focusing on the entire client relationship with a planned based approach to financial advice. As a PCB, you will report to the Branch Manager and deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB is responsible for helping new and existing clients achieve confidence in their financial wellness through the offering of products and services. Develops a comprehensive understanding of client needs by utilizing the Financial Wellness Guide and by using Key's technology to gather and document client data and assess financial needs. Effectively manages a book of business by identifying products and services to meet client needs and referring to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage or Business Banking. Maintains an awareness of the competitive landscape and leverages that knowledge to better serve the clients. Meets or exceeds established Teamwork & Accountability and individual and branch production goals with a strong focus on investments and insurance. Fully participates in branch activity as directed by the Branch Manager.


The role of the PCB is to identify investment opportunities and refer them to the Senior Private Client Banker or Private Client Advisor. The PCB is responsible for functions that align with the Key Sales Process and Consultative sales Process Framework. PCBs are also responsible for creating a positive client experience and helping clients achieve confidence in the management of their finances. PCB's and all Branch team members are expected to act professionally at all times, conduct business ethically, avoid conflicts of interest and act in the best interest our clients and Key.

Primary PCB Functions

  • Advises on holistic solutions set to address clients' needs

  • Consistently executes on Key's Branch Playbook and seeks opportunities to deliver distinctive client service with each interaction

  • Delivers on client solutions through referring of investment and insurance products

  • Develops and maintains an in-depth knowledge of private client products and services, as well as knowledge of competitive products and services to ensure meaningful in depth financial wellness conversations with clients

  • Be an active member of the Branch team. Engage licensed and non- licensed Branch staffs to identify investment and banking opportunities from new clients and the existing bank client base.

  • Grow mass affluent existing books of business, focused more on providing comprehensive, needs based financial solutions to clients with a range of investment & banking solutions.Develop a strong Center of Influence strategy that leverages partnerships to acquire new mass affluent client relationships.

  • Calls Book of Business and system generated leads identified to prospect for retention and growth opportunities; documenting activities appropriately

  • Employs a disciplined approach to prospecting; documents calling efforts.

  • Builds a client referral pipeline via identification and development of internal and external centers of influence

  • Develops strong partnerships with Private Client Advisors, Associate Private Client Advisors, Experience Leaders, Mortgage Advisors, Small Business colleagues and other line of business partners focusing on client acquisition and deepening the relationship of current clients; effectively manages internal and external Centers of Influence (COIs)

  • Asks open ended questions to uncover liquid assets, shares value proposition to meet with advisor and participates in joint appointment with Private Client Advisors

  • Identifies and resolves complex client service opportunities

  • Monitors client base and looks to transition clients into Key Private Bank where necessary


  • High School Diploma, GED or equivalent experience.

  • Minimum of 1 year experience in financial services with mass affluent clients, achieving sales goals and building referral sources in insurance and investment products.

  • FINRA Series 6/63, Life and Health Insurance Licenses required and in good standing

  • Proficiency in sales and service techniques, including tele-consulting, prospecting and networking.

  • Excellent communications skills and ability to work in a team environment.

  • Strong financial acumen.

  • Investment products are offered through Key Investment Services LLC (KIS), member FINRA/SIPC. Insurance products are offered through KeyCorp Insurance Agency USA, Inc. (KIA). KIS and KIA are affiliated with KeyBank National Association (KeyBank).

Note: Employees in this position are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

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Licensed Private Client Banker- West Chester, PA

Keybank National Association