Essential Job Functions
Under the Supervision of the RN, monitors care of participants.
Oversees and maintains medication records in accordance with Agency policies and State Regulations.
Completes clinical documentation and required paperwork in a timely fashion.
Collects blood or urine specimens and arranges transport to lab as ordered by Physician/Provider
Contacts nursing or providers regarding participant care as needed.
Works closely with other staff on treatment and discharge planning.
Identifies need for medical attention, alerts Physician and/or RN staff of medical concerns and coordinates referrals of participants for medical care.
Assist in client intake coordination and documentation
Maintain professional interactions with clients, co-workers, and outside agencies, with the goal of delivering high-quality, client-centered treatment.
Provide client education regarding diabetic care, psychiatric medication, and other medical needs to enhance client health and well-being as needed.
Coordinate client care including assisting clients making medical and/or other Provider appointments as needed.
Respond competently in Crisis Emergencies and follow protocol, including incident reporting procedures; and performing other duties as assigned by RN, Psychiatrist or NP. Communicates accurately, clearly, and professionally.
Practices active listening skills and uses partnering communication strategies to engage staff members in collaborative problem-solving process.
Submits accurate and complete reports, forms, and other written information as required in accordance with department and program standards.
Utilizes supervision effectively, takes initiative to secure professional development opportunities, and applies relevant information to the work setting.
Recognizes the personal limits of competencies and expertise, seeks supervision and guidance accordingly.
Maintains regular and consistent attendance and punctuality.
I. Additional Skills and Experience
Thorough comprehension of psychiatric nursing is preferred.
Knowledge of psychiatric medications and their indications, common side effects, reactions and interactions of medications prescribed.
Ability to work with agitated participants in crisis and their families to implement behavioral management interventions in defusing and de-escalating participants
Knowledge of the behavioral health system, Arizona Mental Health Law and the petition process, State of Arizona Nursing Rules and Regulations and crisis intervention techniques.
At times, be able to perform duties with minimal supervision and function as a team member.
Communicate clearly and effectively verbally and in written form.
Proficient computer skills needed to communicate and navigate programs and software.
Documents relevant and required information and services provided in the identified service record (electronic or otherwise) assuring continuity of care as a tool for communication with other team members.
Maintain and observe all HIPAA regulations that apply.
Provide timely, quality and accurate documentation in accordance with program standards.
III. Safety/ Physical Environment
Participates as a team member to provide a safe recovery environment. Utilizes infection control and other safety standards. Contributes to the cleanliness of the work place.
Utilizes effective positive engagement and conflict resolution skills.
Fosters personal and environmental wellness by taking care of self and maintaining environmental wellness by reporting infection and on the job injuries.
Assesses emergency situations, notifies supervisor of actual or potential challenges, exercises judgment in stressful conditions and responds calmly and quickly. Displays teamwork during emergencies.
Influence and improve operations which are not under direct control.
Use problem solving methods and critical thinking to continuously improve operations.
IV. Organizational Values
Actively embodies Recovery Innovations' mission, vision and values.
Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interest of the program and Recovery Innovations.
Contributes and participates in continuous Quality Improvement initiatives.
Models and practices recovery principles in all activities including hope, empowerment, responsibility, mutuality and self- determination.
Develop new and innovative ways to improve operations of the program and to create new opportunities.
Determine strategies to move the program and Recovery Innovations forward, set goals, create and implement action plans, and evaluate the process and results.
Establish and maintain positive working relationship with others, both internally and externally, to achieve the goals of the organization.
Serves as a representative of the organization, acts as a positive role model towards all interactions (internal/ external stakeholders and people we serve) without judgment.
Provides assistance in a concise, informative manner, keeping a positive, courteous tone and appropriate non-verbal communication and effective listening.
Contributes to effective teamwork by combining skills and energies in a coordinated effort with supervisors, co-workers, guests and outside agencies.
Communicates collaboratively with inter/intra-disciplinary team members and participates in team meetings.
Develops collaborative relationships with community partners.
Accepts feedback and contributes in an open and receptive way.
Works independently or as part of a team; ability to interact appropriately with others.
Speak, listen and write clearing, thorough and timely manner using appropriate and effective communication tools and techniques.
Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Positively influence others to achieve results that are in the best interest of the organization.
Focus on Service Participant Needs: Anticipate, understand, and respond to the needs of the internal and external customers to meet or exceed their expectations within the organizational parameters.
Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Provide a safe and nurturing environment with an emphasis on respect, diversity, acceptance and compassion.
An ability to interact effectively within the context of the cultural beliefs, behaviors, language and needs.
Develops and maintain accurate community resources for education, information and referrals appropriate to guests needs
Works in an office environment and/or behavioral health clinic and may sometimes travel to meet the business needs.
Works a standard work week but may be required to work some evenings and weekends to monitor program activities.
The physical requirements described herein are representative of those which must be met by an employee to
successfully perform the primary functions of this job. Continuous standing; walking; handling; finger dexterity, eye
hand-foot coordination; use of corrected vision; depth perception; wide field of vision; color vision; use of auditory,
olfactory and tactile senses. Frequent bending over; stooping, kneeling; crouching; pushing; pulling; sitting; reaching;
climbing/balancing on a step stool to reach supplies/equipment in cabinets; climbing stairs; carrying up to 25 pounds.
Occasional crawling; running; pushing up to 250 pounds; pulling up to 250 pounds; lifting up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform
the primary function.