Company Name: The Little Clinic
Position Type: Employee
FLSA Status: Non-Exempt
Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, position is responsible for maximize patient flow through the clinic while providing an excellent patient experience. Responsible for performing all the appropriate clinical and administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
Assist in maintaining a "365 day survey-ready" environment as required for maintaining Joint Commission Accreditation.
Obtain vital signs and enter the data in the EMR in designated clinics with completed competencies.
Collect patient's health information and medical history
Relay information between patients and providers
Conduct biometric screenings
Administer flu and pneumonia immunizations prescribed by the Provider
Assist the provider within specified protocols for obtaining specimens, e.g., strep, influenza, mono, urinalysis.
Escort the patient to the exam room and determine the patient's chief complaint.
Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).
Greet any customers or potential patients while in the front area or near the clinic.
Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.
Answer questions, following HIPAA guidelines while in the front area.
Utilize the PERK system.
Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.
Copy government issued identification for all patients.
Copy insurance card if the patient selects for insurance to be filed.
Complete the registration process, placing the patient under the respective appointment book for the provider on duty.
Scanning all appropriate documents, alert the provider if they need to complete the scanning.
Collect payments and log in the EMR.
Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history.
Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.
Answer phones, responds to questions, and return calls as necessary.
Participate in off site events as needed.
Participate in monthly screening events. Prepare supplies for event, registering patients, etc.
Put together weekly order for supplies for provider's approval.
Prepare packages and mail for shipping.
Travel to designated clinics within a specified geographic area.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Current and valid LPN or LVN license
Basic computer skills
Excellent customer service, organizational, and task-management skills
Ability to work cooperatively in a team-based environment
Ability to travel independently as needed.
Basic math skills
Potential Career Path from this position:
Education Level: Trade School Required
Required Certifications/Licenses: Other
Position Type: Full-Time
The Little Clinic Jobs: At The Little Clinic our locations are staffed by board-certified nurse practitioners or physician assistants and patient care technicians to provide high-quality, convenient healthcare at an affordable price. The primary focus of our healthcare team is to promote health and wellness through appropriate diagnosis, treatment and patient education. The Little Clinic nurse practitioners and physician assistants are fully qualified to diagnose and treat common illnesses and minor injuries, prescribe medications, conduct tests, interpret lab results, provide wellness and preventive care, perform physical examinations and health screenings and administer vaccinations and injections. We're growing and actively looking for qualified applicants to help us continue to provide high-quality healthcare and stellar service to our patients.
Company Overview:Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: TN || Hermitage || 5544 Old Hickory Blvd. || 37076 || The Little Clinic || None || Health Care (The Little Clinic); Customer Service; Friendly & Experience; Front End; Patient Care || Employee || Non-Exempt || Full-Time || Other