What would you do? - The Specifics
Achieve and maintain the highest level of customer service.
Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
Monitor sales results against budgeted.
Ensure all store associates achieve and maintain the highest level of customer service.
Investigate and compile competitive information.
Provide daily and weekly statistics to Store Manager, District Manager and corporate office.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Assist Store Manager with hiring, supervising and training all store associates.
Motivate associates to exceed performance standards.
Interface and maintain appropriate professional relations with the doctor, other NVI associates, host store associates and customers.
Accurately process orders for eyewear via the POS/SDS system.
Coordinate the distribution of eyewear products to patients according to NVI guidelines.
Assist with dispensing eyeglasses and contact lens to patients, as permitted by state law.
Perform insertion and removal training of contact lenses to patients as directed by management and permitted by state law.
Maintain visual merchandising according to Brand and Company Standards.
Mentor potential Apprentice Opticians as permitted by law.