Licensed Nursing Home Administrator

Position Title: Nursing Home Administrator FLSA Status: EXEMPT

Department: Skilled Nursing and Rehabilitation Center

Supervisor Title: Executive Director

I. POSITION OBJECTIVE

As a licensed nursing home administrator, the Skilled Nursing and Rehabilitation Administrator, plans, directs, coordinates and supervises all personnel as well as the delivery of healthcare services in the skilled nursing and rehabilitation neighborhood. Ensures consistent quality care and adherence to the changing regulatory climate. Creates a caring environment for residents, families, team members, and volunteers. Contributes to the organization's strategic and master planning efforts and promotes favorable public relations. Handles special projects for the Board of Directors and the Executive Director. In the Executive Director's absence, the Administrator can assume responsibility for all Community operations.

Masonic Village at Burlington fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions.

Hospitality Promises

• We greet residents, employees and guests warmly, by name and with a smile.

• We treat everyone with courteous respect.

• We strive to anticipate resident, employee and guest needs and act accordingly.

• We listen and respond enthusiastically in a timely manner.

• We hold ourselves and one another accountable.

• We embrace and value our differences.

• We make residents, employees and guests feel important.

• We ask, "Is there anything else I can do for you?"

• We maintain high levels of professionalism, both in conduct and appearance, at all times.

• We pay attention to details.

II. ESSENTIAL FUNCTIONS

• Supervises assigned department directors and managers, organizes, attends and participates in management meetings.

• Participates in strategic planning for the Masonic Village at Burlington. Uses the strategic plan to direct the planning process for the skilled nursing and rehabilitation center.

• Provides leadership for the continuous quality improvement process, assuring customer feedback and outcomes drive the process.

• Provides and maintains effective communication with team members, residents, responsible parties and the community to solicit feedback regarding performance, needs, etc., and to effectively build relationships.

• Assures effective development of the team, through appropriate hiring, professional development, and a performance enhancement process that is focused on achieving personal and organizational goals. Supervises, directs, and motivates community staff; provides hands-on assistance as needed. Encourages teamwork and collaboration and fosters high employee engagement. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with regulatory requirements.

• Participates in service plan reviews as needed, consistent with regulatory requirements, with appropriate interdisciplinary care team members and resident families to promote the highest quality of care and quality of life of residents and ensures level of care services are provided as needed.

• Ensures the efficient, economic, and quality performance of assigned department,

• Responsible for high resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families or representatives. Is proactive in solving problems and resolving issues. Leads efforts to leverage satisfied residents and families to grow community occupancy. Partners with the Resident Council as necessary. Administers resident satisfaction and other surveys and creates plan to address opportunities for improvement in resident satisfaction, experience, and engagement.and the delivery of health care and services for the skilled nursing and rehabilitation center. Assists in preparing annual operating and capital budgets. Reviews and approves budgets prior to submission. Monitors monthly operating statements and offers support for driving revenues and cost-efficient alternatives.

• Ensures that services comply with federal, state and local regulatory standards, and that developed policies, procedures, systems, and programs are in compliance.

• Ensures compliance with state and federal regulations. Responsible for overall licensure/survey process (including complaint, annual).

• Oversees the delivery of outsourced services such as rehab therapy, pharmacy, hospice, home care and others to ensure the highest quality of care for residents.

• Assumes a leadership role in the quality assurance and process improvement (QAPI) program. Directs process improvement initiatives for all related health care services.

• Maintains professional affiliations and enhances professional growth and development to keep abreast of latest trends. Serves on professional/civic organizations as the Masonic Village's representative as requested. Meets with members of the professional and social community to promote good community relations.

• Properly manages expenses, including coding of invoices and necessary finance documents.

• Actively supports creating an environment that is person-centered and supports organization's philosophy of services.

• Drives sales and marketing efforts in collaboration with the admissions team to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and implements approved sales and marketing activities and strategies to maximize revenue.

OTHER JOB FUNCTIONS

• Performs other specific work duties and responsibilities as assigned by supervisor

• Responsible for high resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families or representatives. Is proactive in solving problems and resolving issues. Leads efforts to leverage satisfied residents and families to grow community occupancy. Partners with the Resident Council as necessary. Administers resident satisfaction and other surveys and creates plan to address opportunities for improvement in resident satisfaction, experience, and engagement.

• Participates in service plan reviews as needed, consistent with regulatory requirements, with appropriate interdisciplinary care team members and resident families to promote the highest quality of care and quality of life of residents and ensures level of care services are provided as needed.

• Ensures the efficient, economic, and quality performance of assigned department,

and the delivery of health care and services for the skilled nursing and rehabilitation center. Assists in preparing annual operating and capital budgets. Reviews and approves budgets prior to submission. Monitors monthly operating statements and offers support for driving revenues and cost-efficient alternatives.

• Ensures that services comply with federal, state and local regulatory standards, and that developed policies, procedures, systems, and programs are in compliance.

• Ensures compliance with state and federal regulations. Responsible for overall licensure/survey process (including complaint, annual).

• Oversees the delivery of outsourced services such as rehab therapy, pharmacy, hospice, home care and others to ensure the highest quality of care for residents.

• Assumes a leadership role in the quality assurance and process improvement (QAPI) program. Directs process improvement initiatives for all related health care services.

• Maintains professional affiliations and enhances professional growth and development to keep abreast of latest trends. Serves on professional/civic organizations as the Masonic Village's representative as requested. Meets with members of the professional and social community to promote good community relations.

• Properly manages expenses, including coding of invoices and necessary finance documents.

• Actively supports creating an environment that is person-centered and supports organization's philosophy of services.

• Drives sales and marketing efforts in collaboration with the admissions team to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and implements approved sales and marketing activities and strategies to maximize revenue.

IV. KNOWLEDGE / EXPERIENCE REQUIREMENTS

• Must be licensed as a nursing home administrator in New Jersey.

• A Bachelor's of master's degree from an accredited college in a health-related field.

• A minimum of 5 years' experience in a management capacity in a skilled nursing and rehabilitation center.

• Knowledge of state, federal and local regulations/standards as they apply to long-term care and skilled nursing and rehabilitation.

• Thorough knowledge and background in geriatric health care and geriatric services.

• Knowledge of business practices such as budgeting and financial analysis.

• Excellent oral, written, computer and organizational skills.

V. LICENSES/ CERTIFICATIONS

• Current license as a Nursing Home Administrator in the state of New Jersey.

VI. PHYSICAL & ENVIRONMENTAL JOB REQUIREMENTS

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 10 pounds.

• Ability to read and write in English.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

VII. WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.