Licensed Insurance Customer Service Representative

Paul Rohrbaugh

• State Farm Agency, located in Tacoma, WA has an immediate full-time opening for a Licensed Customer Service

• State Farm Team Member. Our Agency has been in existence for 22 years.
  
  We currently occupy a wonderful new space in downtown Tacoma. We are the only State Farm office in the 98402 zip code. Must currently have Life, Health, and Property Casualty license or willingness to acquire one before you accept the offer.
  
  In addition, you must have 5 years of industry experience. State Farm experience is a plus, but not required. After your introductory period is over, the ability to work from home may also be available.
  
  As an Agent Team Member, you will receive Salary plus monthly commission plan activity bonuses & annual office bonuses based on paid production 2 Weeks paid vacation to start Valuable experience Growth potential/Opportunity for advancement within my office Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service.
  
  Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day.
  
  Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
  
  Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.