Licensed Healthcare Agent

C3/Customercontactchannels Las Vegas , NV 89134

Posted 6 months ago

Company Overview C3 is a global provider of contact center services for corporations who view customer care as a strong component of their growth and brand development strategies. C3 builds solid partnerships with its clients based on mutually determined business objectives. Our service offerings include; contact center services, web services, data analysis, back office solutions and consulting services. Although C3 is a global organization, the company prides itself on delivering boutique level client service aboard a foundation of operationally and technologically sound practices on par with any of the other leading providers in the industry. Consistency across our centers, regardless of geography, is at the core of our operating philosophy.

Have a license? Come and work in a FUN and Exciting environment!

$18.00 Per hour plus incentives!

Position Purpose: The Customer Care Representative will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs. Associates will provide callers with thorough service that builds relationships, resolves issues and increases overall trust and satisfaction in client's products and services.

Job Responsibilities

Assist Medicare-eligible individuals telephonically in the following ways:

  • Market plans in the states from which Consumers are calling and in which the Agent is licensed and appointed.

  • Educate.

  • Qualify for meetings and appointments.

  • Provide objective information pertaining to coverage, annual notice of change, pharmacy/network coverage, and drug formularies.

  • Secure compliant enrollment into appropriate plan.

  • May support additional needs as required by client.

Skill Set:

  • Strong desire to "Help People Live Healthier Lives" by educating consumers on available plans and assistance in enrollment in a plan that meets the consumers healthcare needs.

  • Is a people person with the ability to sell.

  • Minimum of six (6) months proven consultative sales experience.

  • Proven success in a call center or similar structured work environment.

  • An education level of a high school diploma or GED.

  • Authorization to work in the United States.

  • Prior stable work experience.

  • Proficiency with computers and Windows PC applications which includes the ability to learn new and complex computer system applications and apply their ability of phone and non-phone activities.

  • Ability to not only understand complex Medicare programs, but be able to explain/articulate Medicare programs to consumers in ways that are clear, correct and objective.

  • Ability to multi-task, which includes the ability to understand multiple products and multiple levels of benefits within each product.

  • Ability to remain focused and productive each day though tasks may be repetitive.


  • Consultative Selling

  • Customer focus

  • Listening

  • Telephonic Communication

  • Teamwork

  • Self-motivating

  • Multi-tasking

  • Strategic thinking

  • Financial aptitude


  • 1+ years of experience in customer service required ideally, in the health care industry, degree or appropriate education may be substituted for experience

  • Stable work history

  • Professional appearance

  • Strong detail orientation and excellent communication/listening skills

  • Ability to pass all skill assessments including demonstrated experience with Microsoft applications

  • Ability to pass a drug screen and background check

  • Bilingual (Spanish/English) skills a plus

  • Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens

  • Strong decision making and analytical abilities

  • Ability to identify customer needs and clearly articulate products and services

  • Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime

  • Highly developed sense of integrity and commitment to customer satisfaction

  • Meet all attendance and dependability requirements

  • Ability to type a minimum of 30 WPM

  • Be a team player

If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you. Become a FAN today, and be on your way to a rewarding career!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales/Business Development Executive Healthcare Solutions

Crowe Horwath

Posted 4 days ago

VIEW JOBS 10/11/2019 12:00:00 AM 2020-01-09T00:00 Job Summary Bring your expertise in identifying and selling healthcare solutions to Crowe! We are looking for an experienced Sales Executive to drive our healthcare consulting solutions to the market and be accountable for sales and marketing activities for a specified territory. This role will cultivate relationships with prospects and create meaningful interactions for Crowe Healthcare's solutions. This position will require 50-75% travel and will regularly interact with the C-Suite. Serving the Western, Southwest and Mountain territories. Locations: this position can be located in a variety of cities including Denver, Dallas, Nashville, Phoenix, Los Angeles and Las Vegas. Company Overview Your Journey at Crowe Starts Here: At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us! Qualifications * 3+ years of experience in selling and identifying new business opportunities in the professional services healthcare space; experience in finance and revenue cycle within hospital and health systems strongly preferred. * C-suite relationship experience with proven success with new and existing client relationships. * Stay abreast of industry trends and healthcare client needs that identify with our products and services. * Ability to identify and cross-sell value added solutions, collaborating internally across business units as applicable. * Smart sales and marketing minded disposition. * Organized, with ability to manage campaigns, drive meaningful conversations for our thought leaders and manage the sales process to close. * Ability to think of innovative ways to drive messaging into a focused market. * Ability to sell over $2M in revenue and manage a $6M-$8M pipeline. * Ability to adapt to demand creators and market quickly. * Bachelor's degree. Our Benefits: At Crowe, we know that great people is what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you. How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper. More about Crowe: Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Visit and find out what it's like to work with people who love what they do! EOE M/F/D/V Crowe Horwath Las Vegas NV

Licensed Healthcare Agent