Licensed Dispensing Optician

Myeyedr Amherst , MA 01003

Posted 2 weeks ago


The LDO analyzes prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patients needs and expectations. Additionally, problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office.


  • Provide patients with exceptional customer service by understanding and assisting the patient's needs.

  • Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient.

  • Converse with patients to analyze and assess patient's vision problems and needs.

  • Provide oversight on all prescriptions throughout the office

  • Maximize sales by using the company's best, better, good sales concept, maximizing key areas; Promotions, product of choice, Anti-Reflective coating, poly, warranties, 2nd pairs and backup eyeglasses, etc.

  • Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits

  • Understand the company's cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer ("walking Rx").

  • Focus on all company Key Patient Indicators

  • Educate patient on the adaptation of new Rx's and care of lenses.

  • Use pupillometer, PD ruler and other technical aids for proper fit and measurements.

  • Promise accurate delivery & turnaround times meeting the patients' needs. Immediately notify patient of any delays of delivery times.

  • Understand all promotions, coupons and third-party programs available through My Eye Dr.

  • Conduct "Care Calls" on a daily basis to patients who received their eyewear one week prior.

  • Use lensometer to neutralize, verify and make a final inspection of eyewear.

  • Notify and re-notify patients when eyeglasses are complete for dispensing.

  • Fit and adjust completed eyewear for each patient.

  • Ensure product pricing is accurate

  • Monitor jobs waiting to be picked up. Inform management of any job held over 30 days

  • Clean and merchandise displays on a daily basis, displaying effective merchandise at all times.

  • Place all returns in their proper bins.

  • Perform preliminary testing for patients, as needed.

  • Accurately process patient payment transactions.

  • Help maintain the attractive appearance of the office.

  • Attend all office meetings.

  • Participate in all training opportunities offered by My Eye Dr.

  • Other duties, as assigned.


  • Must be State Board Certified Licensed Dispensing Optician
  • AA or BA/BS in related field is desirable.
  • 2-5 years of related eyewear experience within a similar office environment


  • Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

  • Strong comfort level with optical and lens related concerns.

  • Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily.

  • Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

  • Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment.

  • Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met

  • Proficiency in utilization of automated equipment and systems standard to the optometry industry


  • This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.


  • This position is performed in a traditional retail office environment.

Other details

  • Pay Type Hourly

Apply Now

  • Amherst, MA, USA
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Licensed Practical Nurse LPN

The Stepping Stones Group

Posted 2 months ago

VIEW JOBS 10/13/2021 12:00:00 AM 2022-01-11T00:00 The Stepping Stones Group a national school & healthcare provider is currently interviewing Licensed Practical Nurses (LPN) like YOU who are interested in providing quality care to students in our school clinic environment for the 2021-2022 School Year in Amherst, MA! * Full Time; Work Directly with Medically Fragile Student Are you ready to help students access their education by addressing their health needs at school? In this role you will: * Provide direct and individualized nursing care to students * Assists students with managing their chronic health conditions at school * Provide interventions and referrals to promote health and ensure educational success * Advocate for the physical, emotional, mental, and social health of students * Promote health education of students and staff * Provide oversight of school health services to enhance health and wellness in the school community Job Requirements for School Nurses: * MA Licensed Practical Nurse License * Pediatric nursing experience desired Benefits made for you: * Mentorship & training by our Certified School Nurse Director * Full health benefits * Health & wellness spending stipend * 401(k) and More! Diversity Matters - The Stepping Stones Group is committed to diversity and inclusion beyond conceptual factors. Our company-wide Diversity and Inclusion Council is engaged in listening and learning so that we effectively stand with our team, clinicians, special educators, families, and students to address the fundamental issues of diversity, equality, and inclusion. Philanthropy Matters - We align our heads, hearts, and hands to create a movement of kindness that goes beyond corporate philanthropy. Find out how we serve our communities with intention through our Stepping Up For A Cause initiative. Not the job for you? Check out our diverse career opportunities here! Job Requirements The Stepping Stones Group Amherst MA

Licensed Dispensing Optician