Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 122 programs and over 3,680 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. Telecare is proud to have been recognized by The Bay Area Business Times as the 13th Best Place To Work In the Bay Area for 2019! This is the 17th time we have made the list!
Telecare's newest program in Santa Maria, California will provide traditional short-term crisis residential services for up to 10 adults. Agnes Avenue is a recovery-focused learning environment where residents have opportunities to improve symptom self-management, community living and interpersonal skills and make lasting connections to family, community-based mental health services and other community supports
This program is scheduled to open in October 2019 and all employees must be available to attend New Hire Orientation.
Employment Status: Short Hour
Shift: AM or PM
Days: will vary
The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers.
One (1) year of direct service experience with mentally ill individuals
A Master's Degree in Social Work or related field
Current licensure LCSW, LMFT, LPCC, etc
Must be at least 18 years of age
Must be CPR, First Aid /AED certified on date of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. This position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders.
Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned to employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with Continuous Quality Improvement
Recommends and establishes general policies, structures and controls
Collaborates with Program Director/Administrator to ensure program offers individuals served increasing opportunities for employment, social integration and independent living
Maintains and participates actively in program activities
Participates in the program evaluation process, utilizing results to identify needs, establish goals and directions for future planning
Attends and oversees the monthly Utilization Review process
Supervises and trains staff to complete service plans and risk assessments; oversees service planning and risk assessment for all clients of the program
Oversees all referrals to the Program
Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care; provides direct services to members served, families and community supports of members served
Establishes and maintains a therapeutic relationship with members served
Attends and participates in primary therapy, community meetings, family therapy, and groups
Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions
Reviews and implements members served service plans
Actively facilitates and participates in team meetings and service planning meetings
Provides leadership in facilitating the team process
Provides 24 on-call (cell phone) coverage as needed
Provides education/training to other team members as necessary
Assures that members served know and understand their legal status and rights
Provides weekend/on-call service/back-up and crisis intervention
Completes the Monthly Status Report to the County
Ensures all clinical issues are addressed around hospitalization of members served
Assists with Service Coordination Plan, including:
o Making appropriate referrals for placement, case management and aftercare services, as assigned.
o Coordinating with the Office Coordinator to assure that members served benefits and finance are in order, as assigned
o Developing and maintaining an awareness of community resources
Acts as Custodian of Records; determining best practices re confidentiality etc.
If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Ability to work effectively as a member of a multidisciplinary team
Thorough understanding of member rights
Knowledge of persistent mental illness and basic medical and psychiatric terminology
Understanding of issues pertaining to older adults
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability