License Compliance Analyst

Finastra Manila , AR 72442

Posted 6 days ago

What will you contribute?

As part of the Global License Compliance Team, will contribute in maximizing revenue by ensuring all customers are reviewed and scheduled for annual audit, as well as creating opportunities for non-compliant customers.

Role will be based in Manila, reporting to Senior Manager in charge of the Licence Compliance Analysts and Specialists whose primary responsibility is to ensure audits are carried out globally across our product and customer portfolio and creating pipeline for Sales to pursue. Role will be coordinating with different lines of business and functions (Sales, Finance/Billing/Contracts, Legal, Customer, Support, Product, etc.), globally.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited to, the following:

  • Identify customers due for audit and establish contractual right to audit and licence terms.

  • Collaborate with different functions in initiating audit and identifying correct audit contact.

  • Initiate audits with customers and escalate accordingly to facilitate delivery to Finastra of audit results.

  • Analyse audit reports and determine compliance or otherwise to contract.

  • Create Sales Opportunities for non-compliant customers. Maintain records of all audit transactions and communications within Salesforce.com.

  • Reach out to other functions (Sales, Legal, Product) where required to gather missing information.

Required Experience:

  • Experience within a Contract Administration environment at either an operational or transactional level gained from a global, fast paced team with integrated and matrix ways of working

  • Experience working in an environment where accuracy and attention to detail are paramount as well as time-critical SLAs.

  • Excellent internal stakeholder management and customer service skills.

  • Experience in analyzing information, making recommendations and influencing the end result.

  • The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.

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License Compliance Analyst

Finastra