Enterprise Fleet Management has an opportunity for a
License & Title Coordinator
on our Fleet Operations team!
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business.
This position will focus primarily on managing the vehicle registration and renewal process for all new and existing fleet vehicles. In addition, the Coordinator will become the subject matter expert and serve as the primary point of contact for state specific questions from Enterprise sales offices and customers. The ideal candidate is a professional communicator, has excellent customer service skills and is a self-motivated team player.
Why Become a License & Title Coordinator?
40 hours per week and offers a flex schedule!
Starting pay between $39k-$41k/year ($18.75-$19.71/hour) depending on experience
We offer full benefits, 401K, profit sharing and great discounts!
This position is located at: 9315 Olive Blvd, St. Louis, MO 63132
As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.
Act as primary contact for license & title administrative needs for assigned state(s)
Process vehicle initial registrations & renewals
Develop and maintain relationships with internal teams, state motor vehicle departments and license & title services
Monitor vehicle registration and renewal status with state motor vehicle departments and license & title services
Troubleshoot license & title problems for customers and internal teams
Negotiate state motor vehicle department and license & title service processing fees
Act as the liaison between customers, internal teams, and state motor vehicle departments
Contact drivers requesting information required by states for renewals
Prepare backup of transactions for groups
Equal Opportunity Employer/Disability/Veterans
Minimum Qualifications include:
Must be at least 18 years of age
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Minimum 2 years of experience in a professional office environment
Must be able to demonstrate:
Ability to research and/or analysis of complex situations
Comfort with researching issues and providing out-of-the-box solutions
Familiarity with reviewing/evaluating accuracy of documentation
Minimum one year of customer service experience
Must have relevant PC/Computer experience plus a working knowledge of multiple Microsoft programs including Excel and Outlook
Must be willing to accept $39,000-$41,000 per year
Qualified Candidates must possess the following competencies:
Takes action to meet goals and objectives
Follows a business plan
Accomplishes tasks according to the direction and instructions provided
Provides excellent customer service to both internal and external customers
Meets others' needs in a timely manner and with a positive attitude
Places other's needs above one's own needs
Planning and Organizing
Schedules and plans for short-term and long-term tasks and goals
Prioritizes activities and responsibilities to achieve goals and meet deadlines
Works in an orderly, timely and an organized manner
Demonstrates a strong attention to detail
Provides facts and details when conveying information
Thoroughly reviews information for accuracy and consistency
Gathers and analyzes information from multiple sources
Studies facts and details
Considers past experiences and history
Effectively communicates both verbally and in writing
Clearly communicates messages, thoughts and ideas to others
Demonstrates strong presentation skills
Readily adapts to change
Moves easily from one task or responsibility to another
Is able to perform tasks or complete processes in ambiguous situations