Library Volunteer

City Of Signal Hill Signal Hill , CA 90755

Posted 3 weeks ago

Position Description

Thank you for your interest in volunteering with the City of Signal Hill Library!

Volunteering at Signal Hill Public Library will help to strengthen our community through shared knowledge and experience and by fostering a sense of exploration and fun that promotes a well-rounded community. The Signal Hill Public Library is designed to connect with the community and the world. It is a place where local residents are inspired by the library's materials, innovative programs and services, and are delighted by the Library staff's commitment to the community. For additional information regarding the Library, including operating hours, please refer to their web page,, or call (562) 989-7323.

This is a volunteer "at will" position with the City of Signal Hill. The City provides no compensation for the services performed and are not entitled to vested rights or any benefits from the City. The City of Signal Hill Public Library is unable to assist individuals seeking placement for mandatory community service. The Library reserves the right to dismiss any volunteer for poor performance, excessive absenteeism or misconduct.

Example of Duties

Essential functions, as defined under the Americans with Disabilities Act may include, but are not limited to the following characteristic duties, responsibilities, knowledge, skills and other characteristics.

The following duties are normal for this position. These are not to be construed as exclusive or all- inclusive. Other duties may be required and assigned.

  • Greet and warmly welcome attendees at library events; distribute program information; orient patrons to the library or event site by pointing out locations of coat closet, restrooms, water fountain, handout table, etc.; be available to answer questions and direct patrons as needed.

  • Program assistance: Volunteers simply are here to be an adult presence, patrol the area, and occasionally help participants make good choices regarding their behavior. Some help setting up before the programs is requested; program participants are responsible for clean-up.

  • Assist with upkeep/order of shelves; help retrieve items for Interlibrary Loan pick list; shelve books, DVDs, CDs; organize magazines and newspapers. Adopt-a-section: Adopt-a-Shelf to monitor a section of the Library's shelving to keep books, tapes, magazines or videos/DVDs in order.

  • While talking with the patrons, volunteers can assist individuals with questions about upcoming library programs and program paperwork.

Minimum Qualifications

Minimum age requirement: Must be 18 years or older.

All volunteers will undergo a training period to learn how to use library equipment and to understand the library's area's operational policies. No volunteer will be left alone and will have staff backup at all times.

Location: The Signal Hill Public Library is located at 1800 E. Hill Street.

Library Hours: Monday/Tuesday/Thursday, 12PM 8PM, Wednesday/Friday/Saturday 10AM 5PM.

Commitment: A minimum of 6 months; a minimum of 2 hours every week.

The ideal volunteer must be creative, inquisitive, patient, and empathic; have good listening skills plus the ability to maintain confidentiality and respect personal boundaries.

Skills, Knowledge and Abilities

  • Ability to operate basic office equipment.

  • Ability to conduct research using the internet.

  • Ability to communicate effectively.

  • Ability to use a high degree of tact, discretion and diplomacy in dealing with diverse groups and individuals.

  • Ability to establish and maintain a positive and effective working relationships with staff, management, and the general public.


  • Arrive to work on time and ready to work.

  • Give ample notice and call immediately if unable to work at their assigned time.

  • Dress appropriately. Denim is allowed if clean, free of rips, and is not baggy or too tight.

  • Report to their supervisor or librarian in-charge upon arrival for work.

  • Keep track of their hours by signing in and out each day.

  • Wear their volunteer badge at all times. No exceptions.

  • Be courteous to patrons and staff at all times.

  • Immediately notify their supervisor or librarian in-charge of any problem situations or customer complaints.

  • Use the telephones only for business calls.

  • Use personal cell phones only for emergencies.

  • Use the library's public computers only for assisting patrons.

Live Scan Screening:

Volunteers must submit for a DOJ live scan before receiving clearance to volunteer.

Social Security Verification:

Social Security Verification verifies the applicant's name and date-of-birth against the social security number provided. This is utilized to help eliminate the possibility of false names and/or information.

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Library Volunteer

City Of Signal Hill