Library Technician

TheCityofPasadena'sLibraryandInformationServicesDepartmenthasanexcellentcareeropportunity for a library paraprofessional to work as a Library Technician in a full time capacity. The Library Technician will have knowledge of library support operations, exhibit excellent customer service abilities, and possess the technical knowledge and maturity level to serve in a lead support role to lower level staff. The successfulcandidate will have familiarity of Pasadena's Library programs and services, beenthusiastic about the Library's goals and objectives and participate in programs and outreach activities to connect with and support the Pasadena community.

IDEAL CANDIDATE

The ideal candidate will have a strong customer service background with experience planning programs, outreach and related events, preferably in the public sector such as public libraries, parks and recreation, public schools, camps and the like. This person will have excellent communication and interpersonal skills, the ability to take initiative and stay organized, and demonstrate a strong work ethic.

Essential Functions

The major responsibilities of this position are listed below. For more detailed information, please review the job description.

• Providescustomerservicetopatronsinperson,overthephone,orvirtuallyto answer questions, locate information and educate the public in uses of library resources; refers questions to a Librarian when appropriate.

• Leads as well as assists Librarians with various programs including library visits, local history projects, "offsite" literacy programs and outreach, assembling materials/equipment for programming and setup for library events.

• Representsthelibraryinmeetingswithotherpublicagencies,communitygroupsandthepublic and speaks before groups on library programs and services; may act as liaison with various organizations and vendors.

• In a lead capacity, provides work guidance and direction and participates in the work of other library staff; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with City/departmental standards; provides input to supervisor on employee work performance and behaviors.

• Performs circulation-related tasks including check-in and check-out of materials; answers/researchesreferenceinquiries;explainslibrarypoliciesandprocedurestopatrons; processesoverduelibrarymaterialsandphonerenewals;issuesreceiptsforpaymentofdamaged or lost books and materials.

• Maintainsfacilitystaffingandprogrammingschedules;securesappropriateresourcesas needed.

• Contributestocollectiondevelopmentbyweedingoutdatedmaterialsandprovidinginputon patron needs.

• Handlesfacilitymaintenanceandlibraryequipment,issuesandmonitorssecurityconcerns; troubleshoots problems with patrons; maintains library inventory and supplies.

• Mayberesponsibleforopeningandclosingalibraryfacilityandforsecuringthefacility,its contents and premises following established procedures.

• Keeps abreast of current trends in library science and information technology through various formsoftraining,reviewingprofessionalliteratureandparticipatinginprofessionalorganizations.

• Compilesdataandinformationanddevelopslibraryactivityreportsandstatisticsregarding circulation and reference services.

• Mayberesponsibleforcreating,maintainingandmonitoringhourly,daily,weeklyandmonthly staff schedules for the department.

• Acts in the absence of a Librarian, as assigned.

Qualification Guidelines

COMPETENCIES

The following list represents the core competencies needed for success in this position.

• Customer Focus-Attendingtotheneedsandexpectationofcustomers.

• Professional Integrity & Ethics-Displayinghonesty,adherencetoprinciples,andpersonal accountability.

• Leveraging Technology - Applying technology for improvements in organizational efficiency and effectiveness

• Adaptability- Responding positively to change and modifying behavior as the situation requires.

EDUCATION AND EXPERIENCE

• Graduation from an accredited two-year college with an Associate of Arts degree and at least three years of progressively responsible experience in performing paraprofessional duties in a public library; or two years of experience in the City of Pasadena Public Library in the class of Library Assistant.

• Graduation from an accredited four-year college or university with a degree in library sciences, liberal arts, social sciences, education, or a related field is preferred.

SELECTION PROCESS

Those applicants who appear best qualified based on applications and supplemental questions submitted will be invited to an oral interview appraisal to further evaluate their job-related experience, knowledge, skills, and abilities.

VACANCY INFORMATION

There is currently one full-time vacancy in the Public Services Division of the Libraries & Information Services Department at Villa Parke Library - vacancy is subject to change at time of interview. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future. Candidates selected for this position are subject to a one-year probationary work period.

Special Requirements

Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.

Some positions may be required to work nights and weekends.