Library Services Coordinator (Early Childhood Development Commission)

Under limited supervision, serves as a coordinator of the specialized area of the Early Childhood Development Commission (ECDC) Services and Support. Responsible for planning, coordinating, and evaluating the assigned area and ensures that all services are in alignment with the ECDC's strategic goals and are implemented effectively. Implementing and evaluating programs, services, and goals.  Reports to the Early Childhood Development Commission Manager.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

• Coordinates and supervises the operation of a specialized area as assigned by the ECDC Manager including but not limited to ECDC community outreach efforts and coordination with other City agencies serving children.

• Coordinates ECDC marketing efforts as assigned by the ECDC Manager which may include maintenance of ECDC's social media and website

• Plans, develops and provides training for parents, childcare providers and other ECDC stakeholders on relevant policies and procedures, new technologies and other priorities identified by the ECDC Manager.

• Trains, supervises, and evaluates volunteers in the work to be performed and ensures compliance with ECDC policies and procedures.

• Supports the ECDC Manager with administrative tasks such as communication with the ECDC Board of Directors, maintaining meeting records, facilitating communication with outside partners.

• Preforms administrative duties such as preparing and analyzing statistical reports, performing outreach, monitoring discretionary spending of a limited budget, and delivering programs and events.

• Prepares statistical and financial reports for levels of service, attendance, transactions, etc. in specialized area assigned and as requested by management. Prepares and produces financial/budgetary reports monthly.

• May lead, facilitate, and participate in City and department teams to develop strategic plans, resolve problems, and improve current processes.

• As part of ECDC's role within the library system, performs tasks at the circulation desk of the library including checking library materials in and out, preparing books to be shelved, registering and processing library cards, collecting materials for the book depository, and securing the library at the end of the business day.

• Directs, advises, provides, assists, and instructs patrons with locating library materials, answering reference and directional questions, and placing reserve requests.

• Attends or conducts staff meetings to exchange information; attends in-service training and/or professional classes, seminars, or conferences to further develop professional skills.

• May respond to internal and external customers in crisis by identifying concerns or complaints by using independent judgment, discretion, and negotiation skills to determine appropriate resolution.

• May identify and analyze building maintenance and equipment problems to determine course of action or solution to ensure safety, security, and comfort of internal and external customers.

• May document accident, personnel, and incident reports to comply with City, State, and Federal guidelines.

• May provide timely and efficient technology support to staff and the community on a variety of technological equipment and resources.

• Performs related work as required.

A combination of higher education and/or experience equivalent to 7 years, 3 of which must have been in the specific specialized area of the position, a library setting and/or of Early Childhood Development, Early Learning or Care, education or closely related field and 1 - 2 of which contained supervisory responsibilities; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Requires a valid driver's license.

• Knowledge of Early Childhood Development field. Has considerable knowledge of coordinating with parents, teachers and/or childcare providers.

• Knowledge of best practices in outreach and community engagement.

• Knowledge of technology and tools used to maintain social media accounts and website content.

• Knowledge of educational or program development best practices to address learning needs for diverse populations.

• Ability to coordinate multiple projects simultaneously as well as coordinate multiple partners and stakeholders around common projects.

• Ability to prioritize work and meet strict deadlines in a fast-paced work environment

• Knowledge of educational or program development best practices to address learning needs for diverse populations.

• Ability to use standard office machines and a variety of popular audio visual and computer equipment.

• Ability to maintain clerical records.

• Ability to follow established procedures and perform work requiring some detail.

• Ability to instruct patrons in the use of various office machines, computer programs and resource materials both online and in print.

• Ability to deal tactfully and courteously with library patrons and the general public.

• Ability to establish and maintain effective working relationships as necessitated by work assignments.

• Ability to effectively express ideas orally and in writing. Is able to exercise tact and courtesy in frequent contact with City employees, City officials, professionals, and the general public.

• Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

• Ability of speaking and/or signaling people to convey or exchange information. Includes receiving assignments and/or directions from supervisors.

• Ability to read a variety of informational and legal documents, City and state codes, law books, etc. Requires the ability to prepare correspondence, memorandum, opinions, contracts, notices, petitions, etc. Must be able to speak with poise, voice control and confidence, and to articulate information to others.

• Ability to plan work and develop procedures; to learn and/or evaluate complex information in order to make judgments and decisions.

• Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including legal and municipal terminology.

• Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages.

• Ability to inspect items for proper length, width and shape.

• Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with (persons acting under stress) (emergency situations).