Library Security Monitor

Description

This recruitment will be limited to the first 50 qualified applicants.

The City of Oxnard's Library Division is seeking a Library Security Monitor to be part of our team. The Library Security Monitor patrols the library interior and exterior to ensure that patrons are using the library appropriately and safely, supports the library team with identifying concerns, and assisting with incidents and incident reporting.

WHAT YOU'LL DO:

• Greet patrons coming and going within the library and provide an overall friendly and helpful demeanor.

• Answers basic questions and directs patrons to areas of interest or staff to further assist.

• Regular walkthroughs interior of library passing on any information regarding observations or code of conduct concerns.

• Regular walkthroughs of exterior grounds of the library passing on any information regarding observations, building problems, or code of conduct concerns.

• Inform patrons of code of conduct that needs to be followed, and redirect any behavior to stay within the code.

• Inform staff of any behavior that is persistent or patrons that refuse to comply to the code of conduct

• Work as crowd control for large events.

• Partner with librarians in working with disgruntled patrons by either coming to a resolution, going through warning, and/or exclusion procedures

• Inform other branch staff on potential problems or banned patrons.

• Work closely with police during incidents as needed.

• Perform other duties of a similar nature and level as assigned.

Payroll/Classification Title: Library Monitor

DISTINGUISHING CHARACTERISTICS:

The Library Monitor class performs routine Library monitoring and assistance duties such as answering basic questions, patrolling area to ensure that patrons are behaving appropriately and safely, both inside and outside of the library, and ensuring that patrons are appropriately reading, using computers, completing homework, conducting research, locating books and media to check out, or sitting quietly. The Library Monitor differs from the Library Help Desk Assistant in that the Assistant's job focus is on providing general clerical support whereas the Monitor's job focus is mainly on patrolling the entire Library facility, both inside and outside.

SUPERVISION RECEIVED/EXERCISED:

General supervision is provided by a higher-level library staff member.

WORK SCHEDULE:

The normal work week is Monday through Thursday and every other Saturday as assigned. Hours will include some evenings and/or nights. This position may be required to work additional hours in response to peaks in workloads and changes in department needs

Essential Functions

Includes but are not limited to the following:

• Monitors the interior and exterior perimeters of the Library by walking around and observing the activities of patrons.

• Responds to public requests for information.

• Answers directional and informational questions and directs customers in locating the materials within the library or to the appropriate staff member for more technical assistance.

• Helps maintain the library in a neat and orderly condition; ensures facilities are safe for use and that all activities are conducted as safely as possible with the objective to prevent injuries.

• Communicates library rules to patrons of all ages, as required.

• Reports any misuse of library property, facilities, or inappropriate activities to the supervisor.

• Performs opening and closing procedures.

• Performs other related duties as is necessary and assigned.

Minimum Qualifications

The following are minimal qualifications necessary for entry into the classification:

Education and/or Experience:

• A high school diploma or GED.

• Must be at least 18 years of age.

License, Certification and Other Requirements:

• Possession of a valid California Class C driver's license.

• Must be able to communicate in English effectively both orally and in writing.

Highly Desirable:

• Bilingual in Spanish

General Information

APPLICATION PROCESS:

• Submit NEOGOV/Government Jobs on-line application.

• Complete and submit responses to the supplemental questions, if required.

• Upload resume, cover letter, proof of degree (transcript), or other requested documents.

Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.

The list of qualified candidates that is established from this recruitment may be used to fill other full-time, part-time, and temporary assignments as vacancies arise. There is currently one (1) full-time vacancy within the Library Division.

The selected candidate must pass a thorough background investigation.

UNION MEMBERSHIP: Positions in this classification are represented by Service Employees International Association (SEIU).

Note:

For most positions, the City of Oxnard relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.

City staff may be required to play an active role in the event of an emergency, which may include changes in responsibilities and working hours.

This position requires a twelve (12) month probationary period.

Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis.

Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

EQUAL OPPORTUNITY

The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability, or sexual orientation.

REASONABLE ACCOMMODATION

The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.

LEGAL REQUIREMENT

On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. 888-897-7781 dhs.gov/e-verify.

If you have any questions regarding this recruitment, please contact Ashley Costello at ashley.costello@oxonard.org

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

Retirement Contributions:

New members (as defined by PEPRA), 2% @ 62; "Classic" members 2% @ 55. The employee will be required to pay a portion of their annual earnings toward their retirement. The City of Oxnard does not participate in social security.

Vacation Accrual Rates:

Full time employees accrue vacation leave at a rate of 4.39-8.08 hours per pay period based on years of service.

Sick Leave Accrual Rate:

Full time employees accrue sick leave at a rate of 3.70 hours per pay period.

Deferred Compensation:

The City contributes 1% to a deferred compensation program.

Bilingual Pay:

A regular full time employee may receive bilingual pay at the rate of $50.00-$125.00 bi-weekly depending on the level the employee is required to provide bilingual services as determined by the City Manager or designee.

Educational Incentive:

Employees earn educational incentive pay for educational attainments not required by the classification. The educational incentive pay is as follows: Associates degree

• 2.5%, Bachelor's degree

• 3%, Graduate degree

• 3.5%

Health and dental:

Employees can choose from a variety of medical plans provided by the City. The City's contribution to medical coverage is outlined below:

Level One

• For employees hired before January 1, 2023, the City contributes $1,543.00 per month toward medical insurance premiums and an additional $74.21 per month toward dental insurance premiums. Employees will receive cash back if the medical plan they choose is less than the City's monthly contribution of $1,543.00 per month. Employees who waive medical insurance will receive cash back in the amount $1,243.00 per month provided they provide proof of other qualifying coverage. Any unused dental premium monies are paid to the employee. If employees hired prior to January 1, 2023 make any changes to their health plan, they will be placed in level two.

Level Two

• For employees hired on or after January 1, 2023, the City will contribute $1,863.00 towards medical insurance premiums with no cash back. Employees who waive medical insurance will receive $500.00 per month cash back provided they show proof of other qualifying coverage. The City will continue to provide $74.21 per month towards dental insurance.

Life Insurance:

City employees receive Basic Life Coverage and have the option to purchase additional insurance.

Tuition Reimbursement:

Full-time employees are eligible for 100% reimbursement of the costs of tuition, registration fees, laboratory fees, and books to a maximum of $1,000 per fiscal year for work related coursework.

Holidays:

The City observes 12 holidays per year.