Library Page (On-Call)

City Of San Jose, CA San Jose , CA 95111

Posted 3 months ago

The San Jose Public Library system consists of 23 branchlibraries and one central library. Weare hiring for the Library On-Call (substitute) Page position. Our On-Call (substitute) staff members select their own schedules basedon openings at the various library locations. The days and hours of these shifts will vary depending on the schedulingneeds of the various branches and units. Library On-Call Pages are required to have some evening (until 7pm) andweekend availability.

Library Pages are responsible for providing direct customer service, filingmaterials on the shelves quickly and accurately so that customers can locatethe items easily, providing assistance at the customer service desk, assistingin maintaining an orderly and welcoming environment by monitoring the facility,answering questions from customers in person or over the phone, explaininglibrary policies and procedures, conducting basic searches on librarycatalogues, checking materials in/out, helping customers register for aborrower's card, collecting fines, interacting with and working well with otherteam members.

These positions require pushing or pulling carts loaded with materials;packing, unpacking and transporting shipment boxes; reaching, bending, andstooping to put materials on low and high shelves; actively moving for severalhours at a time, retrieving items from deep bins, and standing for periods oftime.

This recruitment may be used to fill multiple positions in this, or otherdivisions or departments. If you are interested in employment in thisclassification, you should apply to ensure you are considered for additionalopportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the followingcompetencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise

  • Demonstratesknowledge of and experience with applicable professional/technical principlesand practices, Citywide and departmental procedures/policies and federal andstate rules and regulations

Communication Skills

  • Communicates effectively and responses (verbal/written)are timely, effective, positive, and respectful

Customer Service

  • Demonstrates the ability to anticipate customers' needs anddeliver services effectively and efficiently in a timely, accurate, respectful,and friendly manner.

Flexibility Makeseffective decisions and achieves desired results in the midst of major changesin responsibilities, work processes, timeframes, performance expectations,organizational culture, or work environment.

Reliability

  • Completes quality work assignments in a timely andefficient manner; fulfills responsibilities and maintains confidentiality asappropriate.

Team Work & Interpersonal Skills

  • Develops effective relationships withco-workers and supervisors by helping others accomplish tasks and usingcollaboration and conflict resolution skills.

Minimum Qualifications

Any combination of training and experience equivalent to:
1.Education: Completion of two (2) years of high school or theequivalent.
2.Experience: No minimum requirement.

Special Qualification: A work permit is required, at the time of hire,for persons under 18 years of age.

Employment Eligibility: Federal law requires all employees to provideverification of their eligibility to work in this country. Please be informedthat the City of San Jos will not prepare or file a labor conditionapplication with the Department of Labor.

Selection Process

The selection process will consist of an evaluation of theapplicant's training and experience based on the application and responses tothe Job Specific Questions. Only the candidates whose backgrounds best matchthe position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or moreinterviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during theonline application process:
1.Have you completed at least two (2) years of High School or the equivalent?

  • Yes

  • No
    2.I haveexperience in: (select all that apply)

  • checkingmaterials in/out

  • alphabeticalfiling

  • numericalfiling

  • pushingor pulling heavy items

  • sortingitems

  • packing/unpackingbins or boxes

  • shelving/stockingitems

  • operatinga cash register

  • answeringtelephones in a professional setting
    3.Do youhave experience in: (select all that apply)

  • Customer Service

  • Working as part of ateam

  • Working or volunteeringin a fast-paced environment
    4.Please indicateyour customer service skills/experience in the following areas:

Pleasecheck all that apply:

  • interactingwith the public

  • locatingmaterials for customers

  • answeringquestions

  • explainingpolicies/procedures

  • lookingfor and providing information

  • givingdirections/instructions

  • referringto correct person/location

  • handlingdifficult situations and/or taking complaints
    5.Please describe a specific team project you worked on and what your role wason the team.
    6.Please describe any work or volunteer experience working in a fast-pacedenvironment.
    7.Please indicate if you have relevant computerexperience with any of the following: (select all that apply)

  • MicrosoftOutlook

  • Excel

  • Word
    8.I have work orvolunteer experience in: (select all that apply)

  • Ina Library

  • Ina library-like setting such as bookstore or retail environment

  • Noneof the above
    9.In yourresponse to the above question, please describe your experience and indicatewhere you earned this experience.


  1. I am proficient in: (select all thatapply)

  • Spanish

  • Vietnamese

  • Cantonese

  • Mandarin

  • Other

  • Noneof the above


  1. I am available to work: (select all that apply)

  • Atleast 8 hours per pay period (every two weeks)

  • Atleast three days per week

  • Atleast four hours a day, typically between 8:00 am

  • 9:00 pm
  • Noneof the above

  1. Can youwork at any of the City's 23 library branches or the Dr. Martin Luther King Jr.Library? (For a complete list of the branches, go to http://www.sjpl.org/locations)

  • Yes

  • No

You must answer alljob-specific questions in order to be considered for this vacancy or yourapplication will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of these positions, the selection orhiring processes, please contact Aletia Egipciaco via e-mail at aletia.egipciaco@sjlibrary.org


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Library Textbook Clerk Gunderson High School

San Jose Unified School District

Posted 4 days ago

VIEW JOBS 12/7/2018 12:00:00 AM 2019-03-07T00:00 Library Textbook Clerk - Gunderson High School Employer: San Jose Unified School District Date Posted: 12/5/2018 Contact: Mark Camilleri Number Openings: (At time of posting) 1 Length of Work Year: 4hrs/day, 5days/wk,10.25 months Employment Type: Part Time Application Deadline: 12/11/2018 11:55 PM Pacific Salary: $14.55 - $16.04 Per Hour Date Posted: 12/5/2018 Application Deadline: 12/11/2018 11:55 PM Pacific Employment Type: Part Time Length of Work Year: 4hrs/day, 5days/wk,10.25 months Salary: $14.55 - $16.04 Per Hour Number Openings: (At time of posting) 1 Contact: Mark Camilleri Email: mcamilleri@sjusd.org Phone: Job Description / Essential Elements: Print SAN JOSE UNIFIED SCHOOL DISTRICTI.Library Textbook ClerkII.DefinitionUnder general supervision, to do a variety of moderately difficult clerical work in the ordering, processing, and circulation of school library materials; to take charge of a school textbook depository, issue textbooks to students and maintain accurate textbook inventory records; and to do related work as requiredIII.Examples of DutiesTypes requisitions for library books and magazines; types catalog cards for new books, files catalog cards and shelf list cards; assigns accession numbers to new books and periodically types new acquisitions lists; takes charge of circulation desk and checks library books, magazines, and other supplies in and out to students; assists students in making use of library facilities; types monthly list of overdue books and prepares slips notifying students of overdue books; assists Librarian in supervising student library assistants doing routine clerical work in the processing of library materials and orderly maintenance of the library facilities; maintains library records and types various forms and reports; types orders for school textbooks, maps, tests, globes, and other instructional materials; checks items received for textbook depository against purchase order to insure proper items are received; supervises students and personally types cards for new textbooks and other instructional materials and stamps books with school stamp; receives orders for textbooks from teachers, checks textbooks out to students and keeps records of books issued by student names; insures that textbooks are returned and notifies school office of lost books or books not returned by students; types lists of books to be discarded; maintains textbook depository in a neat, orderly condition; takes periodic inventory of textbooks and other instructional materials and keeps accurate records of these materials.IV.Distinguishing CharacteristicsV.Employment StandardsA.Knowledge of:Clerical procedures associated with receiving, sorting, circulating, and maintaining accurate inventory records of textbooks and other instructional materials;Basic library terminology and standard library practices;Clerical office methods and standard office machines.B.Ability to:Learn the basic use of the library classification system;Perform simple reference work in assisting students and teachers in the use of library facilities;Receive, store, issue, and maintain accurate inventory records of textbooks and other instructional materials;Understand and follow oral and written directions;Establish and maintain effective working relationships with students, faculty, and other persons contacted in the course of work;Type at a speed of 30 words per minute.C.Education/Training/Experience:Completion of the twelfth grade and one year of clerical experience, preferably including clerical library experience.D.Licenses/Certificates:VI.Specific QualificationsDate July, 1983 Range 20 Position Code LTC JBD:cf Requirements for Applying San José Unified is an innovative urban school district that prepares today's students to be the thinkers, leaders, and creators of tomorrow. We are reinventing the education system by bringing together teachers and staff with parents and students, inspiring each to discover their own greatness. Serving over 30,000 students from transitional kindergarten through high school in 41 schools from Downtown San José to the Almaden Valley, San José Unified is Silicon Valley's largest and most diverse school system. We welcome instructional and support staff who are interested in making a difference in the lives of San José children.Requirements:1. Completion of 12th grade or equivalent2. Must pass District's entry clerical test 3. Resume4. Letter of introduction (optional) * Proof of HS Graduation * Resume (Cover Letter optional) Requirements for Applying San José Unified is an innovative urban school district that prepares today's students to be the thinkers, leaders, and creators of tomorrow. We are reinventing the education system by bringing together teachers and staff with parents and students, inspiring each to discover their own greatness. Serving over 30,000 students from transitional kindergarten through high school in 41 schools from Downtown San José to the Almaden Valley, San José Unified is Silicon Valley's largest and most diverse school system. We welcome instructional and support staff who are interested in making a difference in the lives of San José children.Requirements:1. Completion of 12th grade or equivalent2. Must pass District's entry clerical test 3. Resume4. Letter of introduction (optional) * Proof of HS Graduation * Resume (Cover Letter optional) San José Unified School District prohibits discrimination, harassment, intimidation or bullying on the basis of age, sex, sexual orientation, gender, gender identity, gender expression, ethnic group identification, race, ancestry, national origin, religion, marital, parental or family status, color, mental or physical disability, or on the basis of a person's association with a person or group with one or more of these actual or perceived characteristics in its educational programs and activities or employment practices as required by Americans with Disabilities Act (ADA), Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, Section 504 or the Rehabilitation Act of 1973, and the Vocational Education Act of 1976. The lack of English language skills will not be a barrier to admission and participation in the District's programs. Students, parents, employees, or others who wish further information about these regulations, or who wish to file a complaint, should contact the following persons: For Title IX, discrimination or equity complaints involving students: Director of Student Services/Student Title IX Coordinator, Dane Caldwell-Holden at 408-535-6080 ext. 13212 (dcaldwellholden@sjusd.org), 855 Lenzen Avenue, San Jose, CA 95126For Title IX, discrimination or equity complaints involving staff:Assistant Superintendent of Human Resources, Dominic Bejarano at 408-535-6139 ext. 15015 (jbejarano@sjusd.org), 855 Lenzen Avenue, San Jose, CA 95126For Section 504 Compliance complaints involving students:SJUSD 504 Coordinator, Teresa Langner at 408 535-6195 ext. 13229, 855 Lenzen Avenue, San Jose, CA 95126For facilities or other ADA complaints:Director of Facilities and Construction, Steve Adamo at 408-535-6000 ext. 19411, 855 Lenzen Avenue, San Jose, CA 95126Links Related to this Job APPLY(CURRENT EMPLOYEES ONLY) APPLY Back To Search Results Page San Jose Unified School District San Jose CA

Library Page (On-Call)

City Of San Jose, CA