Library Information Assistant

The New York Public Library Bronx , NY 10451

Posted 1 week ago


The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Islandmany of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th centuryare being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.

The Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. He/she should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.

Principal Responsibilities

Under the general supervision of the Library Manager, a Library Information Assistant:

  • Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources

  • Answers questions from the public in person, over the telephone and electronically

  • Performs community outreach to promote and increase public participation and use of library services

  • Assists in planning and delivering library programs for children, teens and/or adults

  • Instructs patrons on the use of the Internet, computer applications and other Library services

  • Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures

  • Ensures patrons follow library policies and procedures

  • May take responsibility for the facility, staff and operations in the absence of the Library Manager

  • Performs other related duties as required

Required Education & Experience

  • Bachelor's degree required, preferably with a strong, well-rounded liberal arts background

Minimum Qualifications

  • Successfully demonstrated public service experience with the ability to work well with a diverse patronage

  • Demonstrated interpersonal, oral, and written communication skills

  • Successfully demonstrated ability to work as part of a team

  • Appreciation of literature and desire to encourage reading in others

  • Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously

  • Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices

  • Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases

Preferred Qualifications

  • Experience creating, conducting and/or participating in community training, programming and outreach preferred

  • Fluency in foreign language(s) preferred

All team members are expected and encouraged to embody the NYPL Core Values:

  • Be Helpful to patrons and colleagues

  • Be Resourceful in solving problems

  • Be Curious in all aspects of your work

Work Environment

  • Public library setting

Physical Duties

  • Lifting up to 15 lbs.

  • Sitting and standing for periods of time

  • Daily use of a computer

Starting Salary

USD $37,731.00/Yr.

35 hours per week To be scheduled during branch hours

Union / Non Union

Local 1930

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Head Of Reference (Open Rank) Library

City University Of New York

Posted 1 week ago

VIEW JOBS 10/7/2019 12:00:00 AM 2020-01-05T00:00 Job Title: Head of Reference (Open Rank) - Library Job ID: 21126 Location: Lehman College Full/Part Time: Full-Time Regular/Temporary: Regular FACULTY VACANCY ANNOUNCEMENT * - Revised -- Lehman College's Leonard Lief Library invites applications for a tenure-track, Instructor/Assistant/Associate/Full Professor beginning Spring 2020. Candidates must have an active record of research/scholarship/creative works, and a strong commitment to teaching at the undergraduate and graduate levels. The Head of Reference is responsible for day-to-day operations of Leonard Lief Library's Reference unit and provides leadership for a high level of seamless public services to students and faculty. This position is an essential part of the library faculty team dedicated to supporting the research, teaching, and learning mission of Lehman College. The position reports to the Chief Librarian. The Head of Reference: * coordinates and assigns Reference service point work schedules for face-to-face and virtual operations * supervises reference service and research support including virtual reference and consultations * implements data-driven strategies analyzing, developing, and transforming reference collections in all formats in coordination with key library faculty * pursues knowledge of emerging library trends and best practices including reference-research materials, instructional methodologies, and information literacy concepts * leads and mentors a dynamic team of library faculty to develop innovative research support programs and services * recruits, trains, and supervises Reference Adjunct faculty The position also provides reference service, information literacy instruction, and collection development in assigned subject areas. The successful candidate will be expected to teach undergraduate and graduate level courses in information literacy and research proficiency; engage in appropriate library and information scholarship; advise students; and provide service to the department, College, University, and community, i.e., committee, administrative, supervisory, and other assignments normally associated with a full-time tenure-track academic appointment. Evening teaching may be required. The Lehman College campus is located in Bronx, New York and is a senior college within the City University of New York (CUNY) system. Lehman is CUNY's only four-year public college in the Bronx and is recognized as an Hispanic-Serving Institution. The College serves mainly undergraduate students, preparing them for employment, the professions, and further study. The teaching load is 18 hours per year, and although the college is predominantly teaching-focused, faculty at Lehman are active in research, scholarship, and creative works. Service to the College, University, and community is part of the mission, as is a clear commitment to student engagement including advisement. Teaching is reduced for junior faculty over the first five years for scholarly development, and all faculty are actively encouraged to seek external funding. Opportunities are available for faculty development and travel awards. Lehman College and CUNY internal funding is available through competitive grants for scholarship support. QUALIFICATIONS * - Revised -- All titles require a Master's in Library Science (MLS), Master's in Library Information Studies (MLIS), or closely related discipline from an ALA-accredited institution. Second Master's degree required for appointment to professorial ranks. Also required are the ability to teach successfully, demonstrated scholarship or achievement, and ability to cooperate with others for the good of the institution. The candidate is expected to have: * academic library supervisory and instructional experience * familiarity with current and emerging technologies * ability to innovatively apply technology and evidence-based decision-making to improve the user experience * advanced project planning and management skills * ability to work collegially and collaboratively with individuals of diverse backgrounds * experience with a variety of software and web applications including LibGuides and course management packages * knowledge of scholarly communications and experience with institutional repositories and Open Educational Resources * evidence of participation in research and scholarship endeavors COMPENSATION Salaries are commensurate with eduation and experience, and they are subject to the Professional Staff Congress-CUNY salary schedule: CUNY offers faculty a competitive compensation and benefits package covering health insurance, pension and retirement benefits, paid parental leave, and savings programs. We also provide mentoring and support for research, scholarship, and publication as part of our commitment to ongoing faculty professional development. HOW TO APPLY Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information). For technical issues: Contact the Service Desk by e-mail: If you can, provide screenshots. Please do not provide your User Account password; it is not needed to investigate any issue. For other questions: For questions about the content of any job posting, please contact the Human Resources Department: CLOSING DATE Review of CVs will begin on October 15, 2019 and continue until a candidate has been identified. (Revised) JOB SEARCH CATEGORY CUNY Job Posting: Faculty EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. City University Of New York Bronx NY

Library Information Assistant

The New York Public Library