Library ILL Assistant - Skilled (Summer 2024 900400)

The Interlibrary Loan Department is looking for highly committed students who can work independently, cooperatively, thoughtfully, and with scrupulous attention to detail to provide materials to Middlebury and other library patrons. Skilled ILL assistants routinely use many software systems with a particular focus on advanced tasks such as handling unusual formats, using specialized machinery, and self-motivating across tasks.

Core Responsibilities:

• Process borrowed items in both ILL and LIS systems for use by local patrons and prioritize the work of other student employees.

• Locate library items in both physical and online collections, including article/passages in larger items.

• Capture passages from books, journals, databases, microform, maps, etc and deliver them to patrons. Enhance accessibility of PDF captures through application of accessibility software (OCR, etc).

• Use and troubleshoot specialized equipment including the BookEye Scanner and microform readers.

• Troubleshoot citation errors and correctly identify, capture, and deliver articles as requested.

• Navigate items in unfamiliar languages by use of citations, deductive reasoning, and translation tools.

• Provide guidance and training to other student employees.

• Determine and enact best shipping method for each item depending on size/expense/destination of item sent.