Library Customer Service Assistant I

Come and join our team!

We have part time vacancies for Library Customer Service Assistant I positions. In this role you will perform library circulation work; assist library customers, prepare library materials, and return library materials to the proper location. You will also assist other customers and staff at circulation or information desks and may be assigned to retrieve materials.

Here's what you can expect to do:

• Shelving books

• Locating library materials for patron requests

• Sorting, filing, and replacing library materials alphabetically and numerically using call numbers

• Helping patrons log in to library computers and use the copy/fax/scan machines

• Loading, unloading, and transporting materials on a book cart

• Working with patrons to create patron library cards and records

• Using library computer systems to check materials in and out, and perform catalog maintenance

• Participating in branch team meetings

For more information and essential functions, see our job description. Library Customer Service Assistant I.

Information Specific to this Position:

The current openings are part-time positions, with a flexible schedule averaging 12-32 hours per week at various library branch locations. The schedule will include some weekends and evenings.

Overview of Position What's My Job?

Our Benefits: We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions and paid vacation and sick time.

The eligible list created from this assessment will also be used to fill part-time Library Customer Service Assistant I positions as they become available in the Library Department.

Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals.

At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job. Must be at least 16 years of age

Be able to read, write, speak, and understand English

• Submit a City of Saint Paul online application by the closing date.

• Upload or submit the following required document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.) 

• A resume (optional)

First time applying online? Read our How to Apply Online Guide.

Need technical support? For help with the online application, please call 1-855-524-5627. Assessment: Qualifications Rating

The Qualifications Rating is an assessment of your completed application and answers to the Supplemental Questionnaire. Be as specific and detailed as possible in completing your application and questionnaire. You must submit your completed application and supplemental questionnaire by the application deadline.

GENERAL INFORMATION:

Open Job Posting: This posting is open to anyone who meets the position requirements.

Eligible Lists Created from Open Job Posting: You must receive a score of 75% or higher to pass the assessment and be considered for the position.

Non-promotion eligible lists typically are pass/fail and promotion eligible lists are typically ranked. If the open eligible list created contains a veteran, one open list will exist. When there are no veterans remaining on the eligible list (i.e. hired, withdrawn) from an open list that also contains promotional candidates, two lists will be created: one open list and one promotion list. If two lists exist, the promotion list must be exhausted before the open list is considered.

Final Selection Process: Those who pass will be placed on an eligible list for approximately six months and all will be notified of their status.

A Hiring Manager will consider those applicants eligible for hire. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method.

Pre-Employment Screening: This position will require a background check which may include criminal history, and employment history as a condition of employment.

Human Resources Contact Information:

Diane Turnbull at 651-266-6506

Email: diane.turnbull@stpaul.gov

The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.  

Veteran's Preference: If you are a veteran and would like to receive Veteran's preference in accordance with MN Statute 197.455, you must submit a photocopy of your DD214 preferably at time of application. Click here for more information.

Equal Employment Opportunity Statement: The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.