Library Creative Learning Supervisor

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$83,763.90 - $128,373.25 Annual

Department:

Library Department

Job Type:

Regular Non-Represented

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

July 14, 2024

The Opportunity:

Empowering our community to learn and create.

Our mission at Multnomah County Library is to empower our community to learn and create. Nowhere is this more evident than in our creative learning spaces. These spaces allow some of our most marginalized patrons opportunities to interact with creative technology which sparks new interests and builds new skills for a lifetime of learning.

As we move forward with renovating and rebuilding our library system, we're adding more creative learning spaces to give our patrons more opportunities to learn and create. That's why we're looking for a community focused leader to join us as our Creative Learning Supervisor!

In this role, you will supervise all programming and operations of makerspaces, audio-visual studios, and community focused creative learning spaces for the library, including supervising staff who are specifically focused on working in creative learning spaces. This includes directing and leading the work of staff who are experts on the development and operation of makerspace and other creative learning spaces and who are the primary drivers for the development of these spaces within the Multnomah County Library system. You will work with staff and other stakeholders to ensure the success of the makerspace and community programming and services which includes directly working the makerspaces and library locations at least 10 hours per week, and providing direct patron services within the creative learning spaces as needed.

You will also work in close collaboration and coordination with the Library Events & Reader Services (LERS) Manager and library and community stakeholders in a myriad of ways. In consultation with LERS Manager, the Systemwide Events & Reader Services (SERS) staff, the Library Director of Innovation and Technology, the Library Community Services Director, other library staff and community stakeholders, you will develop an annual plan, which includes vision, goals and objectives. In consultation with the Community Partnerships Manager, you will develop and manage partnerships with individuals and organizations to lead programming in the creative learning spaces. You will also collaborate with the library's Volunteer Manager to create and manage meaningful volunteering opportunities in our creative learning spaces. Additionally, you will work with senior library management and the Office of Project Management and Evaluation to conduct neighborhood analysis and needs assessments and develop and/or change services to meet community needs. You will have ultimate responsibility for evaluating services and programs and project and outcome development.

In addition, you will be responsible for:

• Guiding, mentoring and encouraging the professional development of staff, ensuring excellent customer service to the community.

• Preparing and submitting Library Foundation yearly reports and preparing timely responses to all Library Foundation queries about the program.

• Monitoring and purchasing program supplies, software and equipment in consultation with key stakeholders.

• Overseeing physical plant needs and requesting repairs and purchases to maintain a safe, attractive and efficient space.

• Working with Library Learning and Organizational Development on safety training and safety checklists for program staff.

• Representing the Library and providing outreach to a large and diverse community, focusing on promoting and sharing information about the program.

• Engaging with the makerspace community and other service providers in Multnomah County to enhance the reputation of the Library by serving on appropriate local and national committees and organizations.

• Supporting location programming and outreach plans in partnership with LERS staff and location services managers and staff.

• Handling other duties as assigned.

The library is open and welcoming to all members of our community, including individuals who may be encountering hardships or challenges that affect their behavior and interactions. This position will serve as Person-in-Charge of a library location and requires someone with the ability to work respectfully and capably with people from all backgrounds and age groups. You must demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor while working with customers, co-workers and community. In providing customer service, you may encounter situations that require de-escalation. Your ability to exercise quick and mature judgment in dealing with potentially disruptive, physically dangerous or abusive customers and emergencies is crucial.

Multnomah County Library is committed to supporting our communities of color and other communities subjected to marginalization by centering race and intersectionality in the services we provide. As a member of our team, every staff member is expected to act as an ally to library staff and patrons from communities of color and other groups subjected to marginalization by:

• Speaking up to support staff and patrons subjected to marginalization

• Speaking out against racism and oppression

• Demonstrating behavior that is culturally aware and sensitive

Learn more about the library's services on our website.

Apply today!

To Qualify

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

• A Bachelor's degree or equivalent experience.

• Three (3) years of increasingly responsible and major program experience in libraries, event planning, or education, including two (2) years of program supervisory and/or leadership experience including experience with leading and implementing culturally specific and responsive programs and services.

• At least one (1) year of supervisory experience which includes Person-in-Charge experience.

• Two (2) years of successful experience serving people of diverse ages and cultural/ethnic/language.

• Background in a library or other informal or formal learning environment.

• Two (2) years experience effectively evaluating program needs, developing policies and writing plans to implement short and long term program goals.

• Ability to demonstrate tact, diplomacy and leadership.

• Ability to communicate effectively, both in writing and verbally, and make effective public presentations through virtual and in-person engagement.

• Ability to gain cooperation and support through discussion and collaboration.

• Ability to work cross-culturally with a diverse group of staff and managers.

• Familiarity with operations of a large public library system.

• Ability to pass a criminal records check, should a job offer be extended. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to employment.

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Advanced knowledge of or extensive experience with creative learning, participatory learning, or collaborative learning theories and practices and their implications for library programming.

• Experience supervising in a union environment

Screening and Evaluation

The Application Packet:

• A completed online application

• A current resume

• Attach a cover letter addressing what makes you an excellent candidate for this position

Please only apply once for this opportunity.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• An evaluation of application materials to identify the most qualified candidates

• Consideration of top candidates/interviews

• Reference and criminal records checks

Additional Details

Hybrid Telework: This position is designated as "hybrid telework," meaning you will be working both remotely (from home) and in person at an onsite location. [Insert any details here]. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Rockwood Library at 17917 SE Stark Street

Portland, OR, 97233

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Anthony Cesario

Email:

anthonyc@multco.us

Phone:

+1 (503) 9883109 x83109

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

9361 - Program Supervisor