Library Clerk, Youth Services

ESSENTIAL DUTIES AND RESPONSIBILITIES: Using basic library techniques and skills under the general supervision of the professional staff, provides outstanding customer service, shelves and organizes materials, performs circulation, reader's advisory and other duties relating to the provision of library service to children, teens, caregivers, and teachers.

• Maintains orderliness and neatness in the department; shelves materials and reads shelves as necessary.

• Delivers exceptional and engaging customer service to the public.

• Assists borrowers in locating books and materials, referring them if necessary, to the full-time staff members.

• Performs functions related to circulation control, including issuing new library cards, placing holds, check-ins, checkouts, inquiries, renewal and data entry.

• Operating various equipment in the presentation of library programs.

• Assisting in the planning and implementation of programs for adults and children.

• Any other duties required by the Manager of Youth Services for the good of the department and the library.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM REQUIREMENTS: High school diploma or high school equivalency is required; bachelor's degree or coursework beyond high school is desirable.

KNOWLEDGE, SKILLS & ABILITIES:

• Working knowledge of basic public library concepts and resources.

• Strong customer service skills.

• Ability and willingness to work with a diverse population.

• Knowledge and understanding of the Library's mission, goals, and objectives.

• Competency to follow oral and written instructions accurately and thoroughly.

• Competency to operate a computer terminal.

• Adaptability and dependability to work well in a team situation.

• Flexibility to fill in during scheduling emergencies and vacation periods, in addition to working a regular part-time schedule.

• Ability to recognize situations that require referral to the full-time staff.

• An interest in and enthusiasm for working with the public.

• A genuine caring and respect for children and teens and an ability to establish rapport with them.

• Good communication skills, including the ability to work well and communicate constructively with children, teens and adults.

• Tact, patience, maturity, friendliness

PHYSICAL DEMANDS: Physically able to operate a variety of machinery and equipment including office equipment such as computers, scanners, printers, and mobile devices; Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time; Strength to push or pull a loaded book cart which can weigh in excess of 100 pounds on level floor and up ramp, to lift or maneuver onto cart loads of up to 50 pounds, and to carry cartons of books or computers and computer equipment; Must be able to pay close attention to details and concentrate on work; Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data or things; Time management ability to set priorities in order to meet assignment deadlines; Sufficient clarity of speech and hearing or other communication capabilities which permits the employee to communicate effectively; Sufficient vision or other powers of observation which permits the employee to read books and patron requests, as well as to see what patrons are doing when they are at some distance from the workstation; Sufficient manual dexterity which permits the employee to type and enter data; Sufficient personal mobility and physical reflexes which permits the employee to re-shelve library materials and work at public service desks.

WORK ENVIRONMENT: Works in assigned area, including office areas, training rooms, library locations, as needed. Typical exposure to noise, stress and interruptions in a lively, urban public library. Attends and participates in continuing educational programs designed to keep abreast of changes in profession.

SCHEDULE: The work week is 18 hours assigned in the best interests of the Library. The schedule may include evening and weekend hours and includes participation in a system-wide Saturday rotation. The initial schedule will be:

• Tuesday: 10am

• 2pm

• Wednesday: 10am

• 2pm

• Friday: 9am

• 2pm

• Saturday: 12pm

• 5pm

REQUIRED DOCUMENTS:

Please upload the below documents to complete your application:

• Resume

• Cover Letter