Library Clerk

The City of Idaho Falls is accepting applications for a Library Clerk.  This position performs a variety of patron customer service duties as needed to expedite the delivery of public library services. Functional assignments may include access services, branch services, adult services or children's services.

Assists patrons with self-check-out machine; checks books and materials in and out, assures proper sensitizing or desensitizing of coded information; verifies proper bar-codes, checks for damaged materials; operates computer to enter and update patron records; identifies patron status in relation to obligations, i.e., fines, and communicates the same to patrons; follows established guidelines in allowing waiver of fines; issues new and replacement library card.

Provides general reference assistance; responds to questions and directs patrons;

Provides general assistance to patrons by directing them to  various   locations  in  the   library as needed to locate certain types of collection materials and  books;  monitors   patron behavior to assure compliance with library regulations; educates  and  assists   patrons with seasonal reading programs; answers the telephone  and   routes  telephone calls in assisting the calling public.

Operates cash register in taking payments for lost materials and miscellaneous items; issues receipts and makes change.

Performs cleaning as assigned; assists with opening and closing building and assures general building security; makes facility & conference room reservations.

Performs related duties as required.

 1.    Education and Experience:

    1-2 years of experience performing the same or similar functions will be preferred.

2.    Knowledge, Skills and Abilities:

 Passion for books and reading as demonstrated through a strong knowledge of popular authors and titles; be familiar with, or have ability to become familiar quickly with library policies, the organization and layout of the Idaho Falls Library.

  Possess good phone etiquette, exceptional customer service skills, friendly disposition and professional demeanor and willingness to go the extra mile for patrons and their reading interests.

  Ability to learn general clerical functions quickly and accurately; understand and follow written and oral instructions and work independently in carrying out work assignments; adhere to a prescribed routine; operate various office machines and equipment; establish and maintain effective working relationship with fellow employees and patrons of all ages; communicate effectively verbally and in writing.

  Ability to learn the use of various office machines and equipment, including, computer, scanner, desensitizer, cash register, copy machine, debit/credit card machine, printer, sensitizer and mail machine.

  Ability to learn general library reference, circulation, general classification methods, practices and procedures; Dewey Decimal System; various areas of specialization of material related to different patron groups; reader interest levels; interpersonal communication skills. various specialty routines, methods, processes and procedures related to circulation, periodicals, and technical services; software applications, i.e., "Horizon"; various types of inter-related equipment, specifications and compatibility; establish and maintain effective working relationship with fellow employees, subordinates and patrons of all ages.

Incumbent of the position performs in a typical indoor setting with appropriate climate controls. Tasks require variety of physical activities involving muscular strain, such as walking, standing, stooping, sitting, reaching, and lifting (20-40 pounds). Talking, hearing and seeing necessary to the performance of most duties.   Common eye, hand, finger, leg and foot dexterity exist. Mental application utilizes memory for details, verbal instructions and discriminating thinking.