Library Branch Manager

Buncombe County Asheville , NC 28804

Posted 1 week ago

Buncombe County is a caring community in harmony with its environment where citizens succeed, thrive, and realize their potential. Our mission is to promote a healthy, safe, well-educated, and thriving community with a sustainable quality of life; to provide effective and efficient government our citizens can trust; and to deliver needed service through a responsive work force committed to excellence, integrity, and teamwork.

Job Title:--Library Branch Manager

The primary purpose of this position is to oversee the operational management of a branch library including the planning, coordination and administration of Buncombe County library services.

Essential Functions of the position:

  • Select and purchase library materials to ensure the branch collection is kept current and meets the needs of the community and branch.

  • Plan, organize and implement children and adult programs and outreach services.

  • Provide responsive, high quality service to Library patrons by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner.

  • Personnel Management: Hire, develop, evaluate performance, provide feedback and disciplinary action as needed; develop and maintain a positive team work environment; provide effective, clear and timely communication.

Minimum Education, Training and/or Experience: Bachelor's degree in library science, information sciences, or a related field and two (2) years of experience in library or related work; or an equivalent combination of education and experience.

Duties, Responsibilities, and Other Functions:

Direct Personnel Management:

  • Assess staffing needs, screen applicants, conduct interviews and select the best-qualified candidate to fill vacancies within the unit.

  • Provide and/or coordinate appropriate training and development for new and existing employees, supply information, technology and reference materials necessary to perform specific jobs functions.

  • Assign staff duties, relative to classification and specific to job description, communicate the expectations for successful performance of those duties and ensure staff understands how performance will be measured.

  • Ensure an efficient and effective workflow, implement changes in routine work practices and procedures as needed to modify unit functioning according to client needs and employee capabilities.

  • Evaluate employee performance, provide ongoing feedback, and address performance issues in a timely manner.

  • Ensure a fully staffed, competent workforce and a safe and supportive work environment for all employees.

  • Assist employees with addressing and resolving concerns related to job duties, performance standards, and relationships with others.

Branch Management:

  • Provide professional reference assistance and reader advisory service to patrons.

  • Assist patrons in locating and using library facilities and materials; in selecting materials; and in answering a wide variety of questions.

  • Oversee the processing and cataloging of library material and determine the best sources of supply for the materials.

  • Ensure library collections are organized and maintained; compile bibliographies and assemble materials on special subjects; examine materials for replacement and discard.

  • Coordinate the selection and development of children and adult library materials and carry out programs to meet community needs.

  • Research, design, and implement outreach plans to respond to changing demographics in the community.

  • Serve as a subject matter expert by responding to inquiries, providing technical guidance, advice and expertise.

  • Address patron needs and concerns in connection with library activities and operations.

  • Process detailed data required for generating and maintaining Library records.

  • Keep current of library trends by reading and/or reviewing data and statistical information, professional materials, participating in professional associations, conferences, and continuing education opportunities.

  • Identify operational problems that may occur in a library and effectively resolve such problems in collaboration with library management.

  • Provide circulation desk services at the Library service desk including checking materials in and out, registering patrons for a borrower's card and collecting fines and fees as needed.

Knowledge, Skills, Abilities, and Other Abilities:

  • Considerable knowledge of modern library methods, procedures and techniques; library materials, and the role of the public library in the community.

  • Ability to operate a variety of computer software and techniques used to implement library specific information technology.

  • Ability to organize, plan and prioritize projects and inspire belief in the value of library services to the community.

  • Ability to use standard library methods and principles in bibliography, cataloging, classification, circulation, and reference services.

  • Ability to plan and direct the work of library personnel.


Location: Asheville, NC

Job Posting End Date:March 19, 2019

Salary Range:$19.52--$25.86

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition the Agency expressly prohibits any form of workplace harassment or discrimination.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

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Library Branch Manager

Buncombe County