THIS POSITION IS AVAILABLE FOR INTERNAL EMPLOYEES AND ELIGIBLE VOLUNTEERS ONLY
ANNOUNCEMENT NUMBER: 0320-09E
Kitsap Regional Library seeks an exceptional, innovative and dynamic Library Associate for the Sylvan Way Branch. The ideal candidate is passionate about providing excellent library service, and developing strong patron relationships while assisting patrons with research and reader's advisory. This position provides program support and works in collaboration with branch staff and the reference team. Must have knowledge of various computerized devices and applications, research methodologies and library services.
Under general supervision, provides a variety of reference services to assist patrons in accessing library materials, technology and resources. Assignments vary depending on assignment, and by service-area focus. Duties may include: assisting patrons with internet access and searches and in using library materials; identifying patron needs; performing circulation, clerical and other tasks; assisting in maintaining collections; training staff and/or patrons in utilizing library programs and systems; assisting in the resolution of reference, circulation, patron and staff issues. Work is performed with the ability to exercise independent judgment and decision-making within established policies, procedures and guidelines.
Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform
Courteously respond to patrons in person, by telephone, or electronically using a variety of sources within established guidelines.
Assist patrons with reference and reader's advisory services, computer use, the library's public catalog and available digital or electronic resources. Research resource materials to respond to patron needs; refer patrons to a Librarian or other resources, as needed.
May develop and present a variety of library programs.
Assist patrons in resolving concerns or complaints regarding the availability of facilities, adjusting fines and fee disputes and related patron concerns.
Assist with collection maintenance activities, as assigned by the Branch Manager.
Identify, report and address safety and security issues. Refer to appropriate authorities as needed.
Perform a variety of clerical and administrative functions including: counting and preparing money transmittals, collecting and compiling statistical reports, updating information binders, may assist in tabulating time sheets, tracking training classes, maintaining signage and bulletin boards and ordering supplies.
Assist in branch opening and closing. Assure that library facility and equipment are in good working order.
Train, monitor and assign tasks and give direction to assigned employees and volunteers.
Assist patrons or staff with current and emerging library technology, including digital media.
May maintain staff schedules, as assigned.
Design and set-up displays, as assigned.
May have site responsibility in the absence of the Branch Manager, as assigned.
May perform clerical duties and other tasks.
Perform other related duties, as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to maintain regular and reliable attendance.
Ability to provide excellent, efficient customer service to all patrons, staff and volunteers, in a fast paced public environment.
Ability to work independently with limited direction or supervision.
Ability to establish and maintain effective working relationships with library staff, patrons and volunteers.
Ability to handle money, give correct change and prepare money transmittal reports required for the cash register.
Ability to sort and file alphanumerically and to perform basic mathematical computations, including ability to navigate the Dewey Decimal System.
Ability to perform financial procedures using the ILS system and cash register.
Ability to access and utilize staff Intranet resources.
Ability to communicate effectively verbally and in writing.
Ability to follow detailed written or verbal procedural instructions accurately, with willingness to seek clarification.
Ability to acquire and effectively implement knowledge of library policies and procedures and to use independent judgment to resolve circulation and patron problems within established guidelines.
Ability to work a schedule that may change periodically, including evenings and weekends. Willingness to being flexible to meet the needs of the Library.
The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is required to:
(CONTINUOUS) seeing, talking, walking, hearing, standing, bending, grasping, reaching, handling and manual dexterity.
(FREQUENT) sitting, kneeling, stooping, crouching, twisting, squatting, keyboarding and repetitive motion of hands/wrists.
(OCCASIONAL) climbing, crawling and balancing.
Must be able to sort, unpack, lift and maneuver up to 50 pounds regularly and occasionally in excess of 50 pounds.
Regularly requires the ability to push, pull and maneuver a loaded book cart (20 pounds of push/pull force) on a frequent basis over an extended period of time.
Listed below are expectations of all library employees:
Excellent customer service for patrons and co-workers.
Knowledge and support of Kitsap Regional Library's principles of intellectual freedom.
Knowledge and support of Kitsap Regional Library's policies and procedures.
Ability to work effectively within a team.
Ability to adapt to rapidly changing information, technology, work procedures and library services.
Ability to maintain confidentiality in dealing with patron and/or employee records.
This is a non-exempt, full-time 40 hours per week position. The schedule will be determined by the supervisor upon hire and may include weekends and evenings. Please note that schedules are subject to change to meet the needs of the library.
QUALIFICATIONS AND EXPERIENCE
Bachelor's degree preferred, or a minimum of four years of academic training beyond high school in a field compatible with library service, plus minimum of one year of work experience, related to the duties of the classification. Additional experience related to the duties of the position may substitute for the educational requirement on a year for year basis.
BENEFITS & SALARY
Kitsap Regional Library has a generous Employee Leave Benefit Program, including vacation, sick leave, 11 paid or pro-rated holidays annually and 1 paid or pro-rated personal holiday. The Library also provides medical, vision, dental, life insurance and Employee Assistance Program participation to qualifying employees. Kitsap Regional Library is a member of the Washington Public Employees Retirement System (PERS).
Compensation range is $17.73-23.12 DOE per hour.
To apply for this position and future positions, please visit our website at KRL.org and select "Employment at KRL" located at the bottom of the page. This position is open to current employees and eligible KRL volunteers only and will remain open until Tuesday, March 10, 2020.
Should you need an accommodation and/or assistance with the application process please email firstname.lastname@example.org.
Kitsap Regional Library