Library Associate 2 - Iris Plaza PT

LOCATION: Moreno Valley Public Library - Iris Plaza Branch

HOURS PER WEEK: 20

Hourly Rate: $16.00/hr.

Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties at the library circulation (service) desk. Greets library patrons entering the library and provides them with excellent customer service.

RESPONSIBILITIES:

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provide excellent customer service

• May assist staff with the presentation of Library programs

• Assists patrons with locating materials or the reference desk, using computers or maker equipment or explaining procedures (checking out, logging onto the Internet, making copies, etc.)

• Operate and maintain Makerspace/Technology Center/STEM equipment.

• Check in and processes library materials as necessary

• Accepts and processes fines, fees, or other payments

• Provides information regarding programs, events, conference rooms, etc.

• Shelves library materials

• Addresses or escalates patron conduct or safety issues to appropriate management

• Know and understand the American Library Association's Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies).

• Follow all legal and policy requirements related to patron privacy and custodianship of patron records

• Other duties as assigned