Library Associate 2

Library Systems & Services is seeking an energetic and creative Library Associate 2 for the Norco Library. The Library Associate 2 will initiate, plan, conduct, and evaluate a variety of programs and activities to improve literacy, social, and science skills. This position cooperates with other staff members to meet the needs of the public, community, and the library. Other responsibilities include working at the circulation desk, providing excellent customer service, handling library registration accounts, placing item requests, handling fines, processing lost materials and problem-solving patron accounts. Multilingual speaking (Spanish/English) a plus. Must be available to work evenings and Saturdays.

Responsibilities:

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides excellent customer service

• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the internet, making copies, etc.)

• Check in and processes library materials as necessary

• Accepts and processes fines, fees, or other payments.

• Provides information regarding programs, events, conference rooms, etc.

• Shelves library materials

• Addresses or escalates patron conduct or safety issues to appropriate management

• Follow all legal and policy requirements related to patron privacy and custodianship of patrons' records

• Other duties as assigned