Library Associate 2 - Iris Plaza PT

LOCATION: Moreno Valley Public Library – Iris Plaza Branch

HOURS PER WEEK: 20

Hourly Rate: $16.00/hr.

Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties at the library circulation (service) desk. Greets library patrons entering the library and provides them with excellent customer service.RESPONSIBILITIES:An individual must be able to perform each essential duty and responsibility satisfactorily.• Provide excellent customer service• May assist staff with the presentation of Library programs • Assists patrons with locating materials or the reference desk, using computers or maker equipment or explaining procedures (checking out, logging onto the Internet, making copies, etc.)• Operate and maintain Makerspace/Technology Center/STEM equipment.• Check in and processes library materials as necessary• Accepts and processes fines, fees, or other payments• Provides information regarding programs, events, conference rooms, etc.• Shelves library materials• Addresses or escalates patron conduct or safety issues to appropriate management• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies).• Follow all legal and policy requirements related to patron privacy and custodianship of patron records• Other duties as assigned

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.• H.S. Diploma or GED• Two years of library experience preferred• Familiarity with makerspaces and related technologies a plus• Basic knowledge of library systems and databases preferred• Excellent customer service skills• Knowledge of Microsoft Office Suite• Good communication skills, both written and verbal• Multilingual speaking a plus• Must be able to work a flexible schedule that may include a combination of days, evenings and weekends

Benefits

• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Wellness Resources