Library Assistant, Senior

Under general supervision, performs moderately skilled clerical and technical support activities in the operation of the City's library.

Embrace the New

• Do Right

• Lend a Hand

• Find a Way

• Enjoy our Work

• Celebrate Uniqueness

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Develops, coordinates and administers library programs and special projects under the Librarian's direction.

• Serves customers at the circulation desk performing such activities as check-in and check-out of library materials and customer registration.

• Searches for books by titles, authors and subject; places items on hold.

• Assists customers with public computer access and on-line library services.

• Participates in library committees and trainings.

• Leads and assists with training and providing daily direction to volunteer staff.

• Assists in collection preservation and processing of lost books.

• Assists with weeding of library collection.

• Provides assistance with library's annual inventory.

• Shelves library materials and ensures their proper order

• Answers telephone and routes calls as appropriate.  Processes telephone renewals.

• Provides information concerning materials and library procedures to library customers.

• Collects fines and payments from customers.

• Calls customers regarding overdue library materials and mails overdue notices.

• Drives bookmobile, providing remote customer service when needed.

• Performs other duties as assigned or required.

Education and Experience:

High School diploma or GED equivalency and two (2) years of customer service or library setting experience; OR equivalent combination.

Necessary Knowledge, Skills and Abilities:

Knowledge of:

• City policies and procedures.

• Standard library practices and procedures.

• Polaris library automation software.

Skill in:

• Following and effectively communicating verbal and written instructions.

• Providing effective customer service with tact and courtesy.

• Establishing and maintaining cooperative working relationships with employees and the general public.

• Operating a personal computer utilizing a variety of business software.

Special Requirements:  Valid Arizona Drivers License. Evening hours and weekends required.

Physical Demands / Work Environment:  Work is primarily performed in a Public Library.

Reports To:  Librarian

Work Schedule:  Days and hours worked will be between Monday

• Saturday, 8:00am

• 7:00pm; hours worked may vary depending on operational hours of the Library and department needs. 
  12-Month Goals:

• Design and launch a minimum of four new outreach programs in Tartesso and Festival communities targeting both adults and children within the first six months, ensuring the programs are culturally relevant and meet the diverse needs of the Buckeye community.

• Establish and maintain partnerships with at least five local organizations, schools, and community groups within the first year to enhance the visibility and impact of the library services.

• Gain comprehensive knowledge of the Bookmobile operations, from vehicle maintenance and scheduling to catalog management and customer service, within the first three months.

• Conduct a thorough assessment of an existing Bookmobile operation or practice, such as the route schedule or circulation process, and provide a detailed report with actionable recommendations for improvement within first six months.

• Develop and document standardized procedures for program administration, including planning, execution and evaluation, for both adult and children's programs, within the first six months.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.