Library Assistant I - Circulation

Responsible for serving patrons at the circulation desk at the Headquarters Library, and for performing a variety of clerical duties and can be assigned to work throughout Richmond County.

• Provides services to patrons at circulation desk by checking materials in and out, issuing new/replacement cards, answering simple reference questions, responding to telephone inquiries, performing opening and closing procedures, and balancing daily cash funds.

• Discharges, sorts, and processes library materials from local and state-wide delivery trucks and pulls and processes patron holds requests.

• Assists patrons with the use of public computers, online public catalogs, printers, and photocopiers.

• Performs shelf reading in assigned areas to ensure proper shelving and integrity of library materials.

• Checks new patron registration cards for accuracy, notes patron correspondence returned due to insufficient or invalid addresses, notes invalid email addresses.

• Works on projects based on computer database generated reports such as changing the status of new books, searching for missing/lost items, and weeding lists.

• Open/set up rooms and/or set up AV equipment for meeting room functions.

• Performs other duties as assigned. This may include working at other branches/departments on an as-needed basis.

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

• Responsible for patron service at the Headquarters library and can be assigned to work Richmond County-wide.

Education: High School diploma or GED.

{Please note: Upon job offer, you will be required to provide proof of education. Be sure to have the appropriate documents readily available.}

Experience: Two (2) years in customer service, circulation, readers' advisory and/or computers.

Knowledge/Skills/Abilities:

• Considerable knowledge of automated circulation system.

• Familiarity with library policy and procedures as they relate to circulation.

• Proficiency in public relations and supervision.

• Mastery of operating a cash register, calculator, computer terminal, laser scanner, and sensitizing/desensitizing machines, and copier machines.

• Familiarity with basics computer application Microsoft Office Suite.

• Demonstrated ability to work independently.

• Good communication skills, both oral and written.

Licensing:

• Possession of a valid driver's license with good driving history. If State license is other than Georgia or South Carolina, applicant must obtain a license in Georgia or South Carolina within 30 days of employment.

PERFORMANCE APTITUDES:

• Data Utilization: Requires the ability to synthesize and integrate data for predicting, anticipating, and planning for future events impacting the organization. Includes determining strategic and tactical decisions at the highest organizational levels of authority and responsibility.

• Human Interaction: Requires the ability to apply principles of negotiation. Performs such in formal situations within the context of legal guidelines.

• Equipment: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

• Verbal: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

• Math: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.

• Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.

• Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in critical and/or unexpected situations involving moderate risk to the organization.

• Physical Abilities: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

• Sensory Requirements: Some tasks require the ability to communicate orally.

• Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.