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Library Assistant- 20 Hrs/Week

Expired Job

Marathon County Wausau , WI 54402

Posted 4 months ago

WHO WE ARE:

The Marathon County Public Library consists of nine locations throughout Marathon County, Wisconsin, including our Wausau Headquarters, plus branches in Athens, Edgar, Hatley, Marathon City, Mosinee, Rothschild, Spencer, and Stratford.

Marathon County Public Library full and eligible part-time employees enjoy competitive salaries, flexible schedules, and a range of excellent benefits, including:

  • Pay for Performance System

  • Health insurance

  • Dental insurance

  • Wisconsin Retirement System Defined Benefit Plan

  • Post-Employment Health Plan

  • Income Continuation Insurance

  • Paid Time Off (PTO) and holiday pay

  • 457 Deferred Compensation Plans

  • Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses

  • Life insurance

  • Educational Reimbursement Program

  • Employee Recognition Programs and a Positive Workplace Culture

POSITION SUMMARY:

This is a 20 hour per week position with the Circulation Services Team of the Headquarters Library in Wausau. Hours for this position are Sunday 1:00 p.m. 5:00 p.m. and Monday through Thursday 4:45 p.m. 8:45 p.m. Additional hours to attend meetings, workshops or to fill in for other staff may be required.

The purpose of this position is to provide extraordinary service to our customers and fellow library staff. The focus of this position is working at the main desk. This position contributes innovative and progressive solutions to provide increasingly better customer service. The work is performed under the direction of the Circulation Services Team Lead and/or the Support Services Manager.

QUALIFICATIONS:

Associate's or Bachelor's degree in Library Science, or similar field of study, with two years of experience in a public library or any combination of education and experience that provides equivalent knowledge, skills, and abilities.

Personal Characteristics:

  • Customer focused

  • Accurate

  • Detail oriented

  • Innovative

  • Organized

  • Self-starter

  • Lifelong learner

  • Strong analytical skills

  • Good problem solver

  • Technically savvy

  • Team-oriented

  • Ability to multi-task

  • Enjoys working with diverse populations

EXAMPLES OF WORK PERFORMED:

  • Meets and greets customers

  • Assists customers in identifying, locating, checking out materials, collecting fines and related charges

  • Pulls requested materials from shelves using reports

  • Search library catalog in answer to customers' questions and place holds for customers as requested

  • Answer the switchboard phone and route incoming calls appropriately

  • Answer circulation services calls and resolve customers' circulation questions/problems

  • Issue library cards to customers

  • Interpret, explain, and enforce library policies and procedures to public as appropriate

  • Maintain cash in circulation services

  • Respond to customer requests via e-mail that are forwarded from the library website

  • Performs related work as required

KNOWLEDGE, SKILLS & ABILITIES:

  • Thoroughly enjoys working with the public

  • Has the ability to excel as a productive and positive team member

  • Has the ability to communicate effectively both verbally and in writing

  • Enjoys working with all ages and cultural backgrounds

  • Has experience using software such as Microsoft Windows, Word and Excel

  • Has the ability to multitask and handle high volumes of work

  • Has the ability to stand for long periods and to bend and stretch to reach shelves

  • Has the ability to lift at least 50 lbs and push book carts weighing in excess of 100 lbs

  • Knowledge of library practices desireable but not required

COMPENSATION:

Salary range: Minimum - $13.45; midpoint - $15.47; maximum - $17.48 per hour. This part-time position is not eligible for any benefits.

SELECTION PROCEDURE:

The selection of the successful candidate will be made by assessment of experience, education, and background; oral interview; review of references; and other appropriate job-related procedures. All applicants will be notified as to the status of their application..

SPECIAL ACCOMMODATIONS:

Marathon County Public Library will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Library Administration Office or phone (715)261-7214 to request special accommodations prior to the application deadline.

Notice to Applications: Wisconsin Statutes, Section 19.36(7), 64.09(5), and 64.11(7) require public employers to treat the following items as a public record: Each applicant's application, records, recommendations and qualifications except as provided in Section 19.36(7), Wis. Stats. which allows the identity of an applicant to remain confidential if the applicant requests in writing that the library not provide access to this information.

If you choose not to have this information become a public record, you must make such a request in writing to the Library Administration Office. If you become a finalist for the position, your identity may be disclosed as required by law.

APPLICATION DEADLINE: Wednesday, September 19, 2018, 11:59 p.m.

Affirmative Action/Equal Opportunity Employer


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Library Assistant- 20 Hrs/Week

Expired Job

Marathon County