Librarian II / Adult Services Pos#117000049

• This position is being reposted. Previous applicants are still being considered and do not need to reapply*

Join our dynamic team as the Adult Services Supervisor, where you'll oversee and schedule staff within our active department. You'll play an essential role in coordinating and facilitating staff training across all branches, stepping in as Team Lead when needed. With opportunities to manage grants, spearhead projects, and foster collaboration between branches, you'll be at the forefront of planning and delivering exceptional services to our community. If you're passionate about adult services and ready to make a meaningful impact, apply today!

• Oversees and manages the adult services department and all corresponding services, staff and programs

• Hires, supervises, trains, evaluates, and schedules staff

• Assigns duties for projects and day-to-day activities

• Oversees and coordinates the branch's reference services and initiatives

• Compiles, prepares, and maintains reports, records, and statistics for the department

• Performs and ensures excellent customer service for complex reference, reader's advisory and information and technology questions

• Proactive reference; answers complex customer questions about information and technology resources

• Provides one-on-one instruction/training for customers on an appointment basis

• Prepares and presents programs, trainings and classes for adults and all-ages audiences including classes on computer skills, library resources and databases

• May host and facilitate book clubs

• Resolves intermediate customer complaints; refers more complex issues to branch manager

• Knows and enforces rules governing the use of the library

• May host and facilitate library book clubs

• Staffs the online chat reference service

Graduation from an accredited college or university with a master's degree in Library Science and one (1) year of professional library experience, preferably including six months of supervisory experience.

Manager Preference: A demonstrated ability to manage a grant-related project with minimal experience is preferred.

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.

Driving is an essential function of this position. To be considered, you must have a valid driver's license with an acceptable driving record.  If your driver's license is from another state, you will be required to obtain and show proof of a valid NC driver's license within 60 days of hire.

Negative drug screen and background check are required.

• Knowledge of the principles and practices of modern library operations

• Knowledge of reference procedures; working knowledge of circulation procedures

• Knowledge of readers' advisory methods and sources

• Knowledge of current materials, literature and trends, technology and developments in periodicals, newspapers and electronic services in assigned area

• Ability to train and supervise work of others

• Ability to plan and schedule the workflow of professionals, paraprofessionals and clerical staff

• Ability to analyze problems and to recommend practical solutions

• Ability to establish and maintain effective relationships with staff, customers and the community

• Ability to perform library functions via automated public catalog and circulation system and implement backup procedures when necessary

• Ability to perform basic troubleshooting on library equipment

• Ability to plan and provide effective services and programs

• Ability to use good judgment in the daily supervision of services

• Ability to effectively communicate orally and in writing

• Ability to communicate effectively with co-workers and customers

• Ability to lift and push moderate weight (e.g. 40 pounds of books or other materials and supplies)