Liability Adjuster

Erie Insurance Columbus , OH 43235

Posted 4 months ago

Division or Field Office:

Columbus Branch Office

Department of Position: Claims Department

Work from:

Home in Ohio

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Exercises independent discretion or judgment in handling of personal lines and commercial auto claims involving questionable or clear liability issues. Handles simple property damage and litigation claims, limited to small claims court.

  • Successful candidate will work from home in our Columbus Branch footprint.

Duties and Responsibilities

  • Establishes immediate contact with Policyholders and claimants, conducts investigations, interviews insureds, witnesses and physicians, evaluates and makes recommendations regarding coverage.

  • Sets and maintains adequate reserves, obtains reports and related materials, determines liability and total value of claim, and issues checks or declines payment.

  • Documents files and submits final report.

  • Identifies subrogation situations and initiates appropriate action.

  • Within designated authority, negotiates with plaintiff attorney as required.

  • Develops and applies a working knowledge of legal and medical claims terminology and procedures.

  • Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.

  • Participates on Catastrophe Team when required.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


Ability To Learn And Follow Procedures

Ability To Maintain Composure

Ability to Manage Complexity

Decision Making

Developing And Maintaining Relationships

Influencing Skills

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Planning And Organizing

Problem Analysis

Service Orientation

Stress Tolerance

Time Management


High school diploma or GED required. Bachelor's degree preferred. One year claims adjusting experience, preferably with casualty claims, or equivalent educational experience, required. Position requires incumbents to provide support for property claims during periods of heavy volume. Appropriate license as required by state.

Physical Requirements

Lifting 0-20 lbs; Occasional (< />

Lifting 20-50 lbs; Occasional (< />

Lifting Over 50 lbs; Occasional (< />

Driving; Rarely

Pushing/Pulling; Occasional (< />

Manual Keying/Data Entry; Often (20-50%)

Climbing; Rarely

Nearest Major Market: Columbus

Job Segment: Adjuster, Liability, Claims, Law, Insurance, Legal

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pip/Mpc Claims Adjuster

Root Insurance

Posted 3 weeks ago

VIEW JOBS 9/20/2019 12:00:00 AM 2019-12-19T00:00 Company: Root is a company of 700+ and (mindfully) growing. In March of 2015, we set out to build an insurance solution that did two things: 1) gave an unprecedented easy user experience, and 2) used modern data to more accurately predict risk. We created a mobile car insurance app, and we changed the entire industry in the process. Culture: Root is a venture-backed technology company. Our early signs of success are in large part due to our unwavering standards in hiring. We recognize that our product is only as good as the people building it. We look for individuals who can find solutions by going through the cycle of ideation to implementation with curiosity and rigor. We expect every team member to lead with empathy and respect. Position: As a Claims Adjuster for PIP/MPC, you'll play a critical role in enforcing the fundamental fairness values on which our company was founded. You'll be asked to push the boundaries of what's required and to think critically as to what our customers want and to how that best aligns with our product. By collecting information, making recommendations for claims processes to iterate towards automation and further develop our app features, you'll be helping to build and enhance an entirely new insurance experience from the ground up. This role is vital to Root's success as we continue to grow rapidly and is largely responsible for our bottom line. Responsibilities: * Delivers an industry-leading claim experience for all policyholders * Evaluates claims/bills, reviews and/or issues payment for 1st party medical bills * Creates accurate documentation of findings in the claim for related injuries * Makes final decisions on bills and relevant treatment and concludes claim handling * Works with vendors to establish rapport and trust to handle with applicable regulation * Interpret policy language and apply rules as required by the jurisdiction * Consistently makes prompt and courteous contact with every claim customer * Maintains and updates a diary/schedule for each claim in the examiner's pending * Responds to claim correspondence in a timely fashion with very high quality * Provides input for continuous development of claims guidelines and best practices * Recommends potential product developments and process improvements * Interacts and communicates effectively with customers, peers, vendors, and managers * Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes/modifications. Qualifications: * 3+ years of claims handling experience, some 1st party PIP and/or MPC claims experience preferred * Expected to obtain a Texas insurance license (if not already licensed) within 90 days of employment * Strong understanding and application of laws, statutes, and regulations specific to PIP/MPC handling * Strong technical understanding of 1st party injury claim process * Ability to work in a partnership with third-party administrators * High sense of professionalism while remaining empathetic * Curious in nature * Great attention to detail * Ability to approach problems with an open mind. Root Insurance Columbus OH

Liability Adjuster

Erie Insurance