L&I IT Devops Engineer- Journey

Our Mission: Keep Washington Safe and Working!

Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Do you enjoy working as a part of a team of systems engineers?  Do you flourish while playing a vital role in facilitating the rapid deployment of high-quality application products?  Do you enjoy being a valuable resource for code deployments, client and web application development, systems infrastructure design, installation, and management across variety of highly complex technologies? If so, this might be just the job for you!

This position serves as the Development Operations (DevOps) IT engineer on the DevOps IT Team, and reports to the DevOps Team supervisor, who reports to the Application Infrastructure Support Team Manager. The incumbent in this position is responsible for facilitating and implementing development, enhancements, maintenance, administration, and operation of the Web Application Development (WADS) infrastructure. The DevOps team is responsible for infrastructure that is used by other professionals, analysts, and programmers to develop internet, intranet, and Microsoft Windows applications in support of the agency's Strategic goals.

This DevOps IT Engineer will work as part of a team to contribute to the agency's progress on its journey toward Agile and DevOps processes and procedures. This position serves as an administrator on L&I's Agile and DevOps path by providing support for existing development and production applications as well as application environments. This position also involves supporting and learning about DevOps and Continuous Integration and Continuous Delivery (Cl/CD) environments and processes, encompass a wide range of highly complex technologies within L&I.

The position provides support for application promotions and building and maintaining L&l's Product Pipeline, which is the Source Code Repository, Software Build, and Cl/CD environment for hundreds of internal and external developed business applications leveraging both on-premises Azure DevOps (ADO), Git, Azure DevOps, and the migration to cloud-based Azure DevOps Services.

This position assists with the planning, installation, automation, and management of the agency-wide client and web application development infrastructure, without which many complex mission critical web application systems would fail. Other professional IT teams depend on this position to provide technical guidance on a wide variety of complex client and web application development and web server methodologies, systems administration principles, concepts and practices gained through extensive experience in specialized IT domains. In addition, this position performs systems monitoring and troubleshooting of the agency's application development environment by using level analytical skills and knowledge gained from experience.

This position contributes specifically to the mission of L&I and the IT Division by providing IT-based products and services, used by all internal agency divisions, including but not limited to Claims Administration, Crime Victims, Division of Occupational Safety and Health (DOSH), Fraud, and Self-Insurance. This position facilitates the operation of client and web applications used by internal work units, L&I staff and contractors, as well as external L&I customers, injured workers, businesses, and other entities that conduct business with L&I, in all field offices and regions-statewide-every day.What you will be doing:

• Install, Administer and Manage All Agency Application Development Environments, including:

• Provide support for application code drops and deployments.

• Troubleshooting Azure DevOps (ADO) Services issues

• Create, administer, and troubleshoot ADO, DevOps and Azure components,

• Administer and troubleshoot ADO projects

• Perform technical troubleshooting for DevOps and Continuous Integration/Continuous Delivery (CI/CD) related issues, 

• Administer and manage large, distributed, Internet, Intranet, and Extranet Microsoft .NET based application development environments

• Create, manage, administer and maintain access to utility server file shares, web servers, and other resources as required.

• Control and maintain security of applications and files through the use of AD groups

• Plan, deploy, install, administer, maintain, and troubleshoot web application development web servers

• Facilitate issue resolution

• Design and implement automation where possible

• Application Development ADO System Management and Administration, including:

• Responsible for guidance to application and operations teams

• Implement and maintain cloud-based and on-premises Azure and ADO systems

• WADS Domain Active Directory (AD), DNS (Domain Name System), and Group Policy, including:

• Perform Domain Administrative functions

• Automate common tasks

• Technical support for application developers, IT Unit support teams, and WaTech as needed, including:

• Advise and provide consultative services to application development staff and contractors

• Perform troubleshooting and problem resolution tasks

• Contribute to discussions about agency application development processes and infrastructure

• Facilitate training and demonstration of development tools

Required:

Bachelor's degree in computer science or a closely related Information Technology field and four years' of *qualifying IT professional experience working full-time in a professional IT workplace (see below).

OR

Associate in Arts degree in Computer Science or a closely related Information Technology field and six years' of *qualifying IT professional experience working full-time in a professional IT workplace (see below).

OR

Eight  years' of *qualifying IT professional experience working full-time in a professional IT workplace (see below).

NOTE: Qualifying IT professional experience includes but is not limited to systems administration, web application development, analyzing, designing, implementing, maintaining a windows based computing environment and experience as a Microsoft Windows system administrator and technician, (or providing the equivalent support services).

AND

• At least two years' experience and/or knowledge with following standards and technologies:

• Windows Server 2016/2019 and above

• Windows 10 and above

• CI/CD leveraging Azure DevOps

• Azure DevOps best practices and methodologies

• Working knowledge of the software development lifecycle (SDLC)

• At least one year of experience and/or knowledge with following standards and technologies:

• Development tools and languages such asHTML5, ASP.Net, Java, WCF, CPF

• Network protocols and design

• Source code control in Visual Studio/

• At least one year of experience and/or knowledge with following standards and technologies:

• DNS record creations/deletions

• Microsoft IIS web server configuration/set-up

• Active Directory design and maintenance

• VMWare virtual environment configuration

• PowerShell scripting

Preferred

• Progressive experience with Microsoft Windows, code repositories, system and network administration, web application development, database and database connectivity, and resource connectivity technologies. Web services implementation and administration; server, workstation and application troubleshooting.

• Progressive knowledge of, and familiarity with client and web application development tools and languages and the ability to support the lifecycle from inception to delivery, as well as interacting with the application development teams to effectively apply systems engineering perspectives and process to software development, and to apply and monitor software configuration management methodologies.

• Progressive knowledge of, and familiarity with unit, regression, and functional testing methods; Visual Studio Team System. WebSphere Application Server (WAS}, and WAS Network Deployment, Micro-Services Architectures, SharePoint, Microsoft Office, and SCCM.

• Familiarity with Information Services (IIS) 7.5 and newer, or other World Wide Web Consortium (W3C) web servers, Network policy design, Active Directory, Microsoft Structured Query Language (SQL) Server or other Relational Databases. Open Database Connectivity (ODBC) implementation such as SagaBroker, MSMQ, MQ, MQI, IBM Websphere MQ or other middleware. VMWare Server, ESX, VSohere, or any other hypervisor operating system. Source/object control methods and systems such as Visual SourceSafe, Visual Studio Team System, JavaScript, HTML, XML, Visual Studio 2015/2017/2019. Scripting with Windows PowerShell, Windows Script Host (WSH), other

• Desired certifications:

• AZ900 (Microsoft Certified: Azure Fundamentals)

• AZ400 (Microsoft Certified: Azure DevOpsEngineer)

• MCITP (Microsoft Certified IT Professional)

• MCSA (Microsoft Certified Systems Admin)

• MCSE (Microsoft Certified Systems Engineer)

• A+ (CompTIA Certification)

• Security+ (CompTIA Certification)

• Network+ (CompTIA Certification)

• VMWare Certification.

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employee who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

We offer hybrid and remote work options. Remote work from a state outside of WA, requires approval.

Application process 

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.

Please include the following documents with your application AND please pay special attention to the wording in #1:

• A cover letter listing each required qualification with supporting detail on how each requirement is met through your experience and/or training.
• A current resume detailing applicable experience and education.
• A list of at least three professional references with current telephone numbers. (please place these within your application). Failure to do so will result in an incomplete application.

*Please note: we will never call any reference without your written authorization

Please do not attach or place any information about your vaccination status, including disclosure of leaving employment due to a vaccination requirement for COVID -19, within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• A job offer is contingent upon completion of a background check that includes a criminal record review.

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.

• This position is represented by the Washington Federation of State Employees (WFSE).

• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

• IT position applicants selected to move forward in this hiring process will receive an email skills assessment invitation within 3 weeks of your application being accepted. An applicant may complete the assessment when ready, but the invitation to complete the assessment will expire 5 days after the invitation was sent. Once you start the assessment, you will be required to complete it. You cannot start your assessment and then come back to it later. Please look in your email inbox or spam as these invitations are sent by CodeSignal.

• Sign up for L&I Job Alerts to receive information about our newest openings:  GovDelivery

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency's greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this announcement, program, or the agency please contact Steve Camerer at steve.camerer@lni.wa.gov