L&I Administrative Assistant 3

Our Mission: Keep Washington Safe and Working!

Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Please Note: This opportunity is open to Labor & Industries employees only.

The Salary listed above includes the 3% pay increase that goes into effect on July 1, 2024.

L&I's Insurance Services' Support Services is seeking an administrative professional to provide high-level customer service to the Program Manager.  This position also provides assistance to the Operations Manager, one Program Specialist 3, one Management Analyst 4 and 7 Program Support Supervisors.  Support Services has a biennial budget of $15 million and is staffed with 123 FTEs that provide key operational support to Claims Administration, as well as most other programs within Insurance Services.

What we are looking for:

• Possess excellent proofreading and editing skills.

• Experienced with SharePoint, Outlook, Word, and Excel

• Strong organizational, prioritizing, and multi-tasking skills

• Dependability and reliability

Some of what you'll do:

• Facilitates the work of the Program Manager, Operations Manager, PS3, MA4, section supervisors and staff members by coordinating or providing administrative assistance and services.

• Maintains and creates content for Program SharePoint.

• Orders equipment, supplies and awards for Support Services through E-Procure Plus and other approved sources and websites.

• Schedules meetings and managing managers' calendars, establishes office procedures, standards, priorities and deadlines; serves as liaison for Program Manager.

• Main point of contact for STARS requests for Support Services.

• Prepares and maintains written, electronic and verbal communications; creates and updates management reports.

• Coordinates, and tracks all equipment for staff to include but not limited to telework equipment, ergonomic requests, and facility requests.

• Serves as the Point of Contact for Support Services for Public Records requests.

• Delegated authority to order equipment and supplies for all program areas with Support Services

• And much more!

• High school diploma or equivalent AND three (3) years of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work which includes providing professional administrative support to a program manager; including scheduling meetings, managing calendars, monitoring emails, composing, editing, and proof reading letters; taking and composing meeting minutes, good grammar, spelling, and writing skills

Formal education will substitute year-for-year for work experience.

• Proficient in office procedures; ability to effectively use various computer applications, i.e. Outlook, Word, SharePoint and strong Excel skills

• Keyboarding or typing accurately at a net speed of 45 WPM

To see a typing assessment that meets the requirements visit http://www.typingtest.com/. Select and take the 5-minute assessment.  Take a screen shot of your result, save, and attach during the on line application process.  Please do not send a link.

Desired:

• Effective verbal and written communication skills

• Ability to read, comprehend and retain information

• Excellent organizational and time management skills, and the ability to maintain confidentially

• Recent working experience with the Department of Labor & Industries, preferably within Support Services

• Excel at interpersonal skills and work well with individuals and team

• Ability to work independently

• Ability to maintain the highest level of confidentiality at all times

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

For this position, telework is dependent upon business needs and supervisor approval. The assigned duty station for this position is Tumwater, Washington.

For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

• A cover letter describing specific qualifications.

• A current resume detailing applicable experience and education.

• A list of at least three professional references with current telephone numbers.

• Copy of your on-line 5-minute typing assessment that meets the 45 wpm qualification.

To see a typing assessment that meets the requirements visit http://www.typingtest.com/. Select and take the 5-minute assessment.  Take a screen shot of your result, save, and attach during the on line application process.  Please do not send a link.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.

• This position is represented by the Washington Federation of State Employees (WFSE).

• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency's greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact the hrbtu@lni.wa.gov.