Lftg Personal Shopper PT

Lowes Foods Sanford , NC 27332

Posted 2 months ago

Overview

You will join a high-energy and fast-paced team that supports Lowes Foods To Go - our online ordering program that guests call "life-changing". As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests so you can understand their needs and preferences. This position will give you an opportunity to be directly involved in the company's fastest-growing sales channel and you will get hands-on experience in the areas of eCommerce, logistics, information technology, customer service, and grocery retail. You will also support creative marketing and outreach programs that help achieve eCommerce goals for your store. The ideal candidate is naturally outgoing and energetic, and is capable of having positive and genuine interactions with Lowes Foods guests.

Responsibilities

1.Pick guests' orders based on operational guidelines and best practices

2.Interact with guests in a genuine, fun, and interactive manner

3.Work efficiently and purposefully when picking, staging, and carrying out orders

4.Properly greet and review orders with guests

5.Effectively and safely handle, bagging, and loading of orders

6.Record any variances on guest pick list

7.Maintain appropriate records applicable to position and LFTG and transmit data as scheduled

8.Perform basic maintenance on hardware and software

9.Maintain LFTG station including all equipment



  1. Communicate any service issues with support resources and store management

  2. Conduct in-store promotion of program

  3. Periodically assist and/or conduct marketing within the community

  4. Provide in-store guest service as needed. (bagging, help locating product, cleaning)

  5. Maintain a professional appearance and attitude at all times

  6. All other duties assigned by management


Qualifications

1.Friendly, energetic, genuine, and outgoing personality

2.Strong people skills with the ability to communicate clearly, professionally, and concisely

3.Ability to work well with others, especially those with differing personalities and viewpoints

4.Ability to lift 25 lbs. consistently and 50 lbs. occasionally

5.Ability to read and understand information and take direction

6.Ability to walk, bend, kneel and stand for extended periods of time

7.Ability to effectively communicate with, and take direction from supervision

8.Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills

9.Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Personal Shopper

Lowes Foods

Posted 3 weeks ago

VIEW JOBS 7/4/2021 12:00:00 AM 2021-10-02T00:00 Overview You will supervise a team of Personal Shoppers and together, provide an engaging and life-changing experience for guests who use our Lowes Foods To Go services. You will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests to understand their needs and preferences. This position will give you an opportunity to be directly involved in the company's fastest-growing sales channel. You will gain career experience in the areas of eCommerce, logistics, information technology, customer service, and grocery retail. You will drive your team to execute to our highest standards and support outreach and business development efforts to drive adoption of Lowes Foods To Go in your store. The ideal candidate is a positive and results-oriented person who is comfortable leading and motivating all types of individuals, while being comfortable having genuine interactions with Lowes Foods guests. Responsibilities 1. Support in-store and curbside marketing programs to promote LFTG services and drive subscriptions 2. Partner with the Guest Service Manager to write effective schedules for the eCommerce team 3. Guide the team to interact with guests in a genuine, fun, and friendly manner 4. Maintain sanitation and safety throughout the department according to Lowes Foods standards 5. Continually motivate and educate your team on expectations and best-practices 6. Perfectly execute duties required of all LFTG Personal Shoppers (fulfillment, guest communication, technology protocols, etc.) 7. Operate the department according to strict operational standards 8. Cultivate an environment focused on safety, efficiency, and service 9. Publish and hold your team accountable for business metrics (on-time orders, pick efficiency, curbside wait time, etc.) and proper execution of marketing and merchandising programs 10. Perform consistent training and quality inspections, providing feedback to Personal Shoppers 11. Communicate out of stocks and/or quality/freshness situations to store management on a daily basis 12. Communicate any service issues with Guest Care Center and store management on a daily basis 13. Communicate with guests, via phone and email, to ensure guest satisfaction 14. Provide in-store guest service as needed. (bagging, product location, cleaning, No Noticeable Wait) 15. Maintain a professional appearance and attitude at all times 16. Partner with your division's LFTG Field Specialist to coordinate orientation, training, ongoing education, and feedback to position all LFTG hosts for success 17. All other duties assigned by management Qualifications 1. Ability to supervise, train, and develop other people 2. Friendly, energetic, genuine, and outgoing personality with strong people skills 3. Capable of communicating clearly and concisely 4. Strong attention to detail with the ability to multi-task 5. Ability to work well with others, especially those with differing personalities and viewpoints 6. Ability to read and understand information and take direction 7. Knowledge of (or ability to quickly learn) the basics of Front Porch, Produce, Deli, Bakery, Beef Shoppe/Seafood, and Center Store departments 8. Ability and willingness to learn multiple tasks and technical requirements of the job 9. Ability to lift 25 lbs. consistently and 50 lbs. occasionally 10. Ability to bend, kneel and stand for extended periods of time 11. Ability to work well with computers, handheld Android/iOS devices and Basic Microsoft Office skills 12. Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of support teams 13. Knowledge of agricultural products and seasonality of offerings during each 14. Knowledge of Microsoft Excel, email, keyboard and basic computer skills Lowes Foods Sanford NC

Lftg Personal Shopper PT

Lowes Foods