Level 1/2 IT Engineer

Oneinamil Charleston , SC 29401

Posted 3 weeks ago

Company Introduction

OneinaMil is a talent matchmaking firm, we specialize in culture driven recruiting. Our mission is to change the way traditional recruiting is done by putting human connection and culture back into the talent acquisition puzzle. This position is with one of our many fantastic clients. We only work with the best companies out there, so if you are looking to join an amazing company, this could be the opportunity for you!

Who You Are:

Our client is looking for a Level 1/2 IT Engineer! This person will be responsible for, but not limited to, the most common escalation point of issues to resolve in the IT support structure. It will be a daily responsibility to service the needs of all customers to the best of your ability with the smallest amount of issue escalation to a higher tier as possible. System augmentation and automation to increase efficiency of daily operations of the company will also be performed to increase response time in repeated tasks and scenarios.

What Youll Do:

  • You will constantly increase Customer Service Level.
  • You will issue a response in accordance with SLA.
  • You will troubleshoot networks.
  • You will provide system support.
  • You will provide Line-of-Business application support.
  • You will use RMM tools to resolve issues and create basic scripts.
  • You will be responsible for entering time into the PSA (Professional Services Automation) tool on a daily basis and submitting time sheets no later than mid-day Monday the following week.
  • You will take on any other responsibilities as assigned by management.
  • You have exceptional organizational skills, meticulous attention to detail.
  • You have great verbal communication skills.

Requirements

What You Have:

  • You have Help Desk Experience.
  • You have experience in dealing with multiple customers needs throughout the day.
  • You have an extremely professional demeanor.
  • You exhibit excellent customer service levels.
  • You have experience Setup and Troubleshooting all versions of Windows Server Standard, Enterprise and Small Business.
  • You have experience troubleshooting all versions of Windows.
  • You have experience troubleshooting Cisco, Sonicwall, Watchguard, HP, etc. networking products.
  • You have experience in Exchange Troubleshooting in all versions.
  • You have possible Medical or Law Firm IT experience.
  • You exhibit traits of all technical tier levels:
    • Level 1 Detail oriented, organization skills
    • Level 2 Broad range of technology experience
  • You are a Microsoft Certified Professionals - MCP/MCSA/MCSE.
  • You have experience with exchange installation and support.
  • You have worked with Windows servers including SBS.
  • You have experience with Active Directory installation and management.
  • You have experience with TCP/IP configuration and troubleshooting, including complex routing, firewalls, and protocol analysis.
  • You have experience with installation, configuration, and issue resolution knowledge of firewalls, security, and VPNs.
  • You have experience with internet, intranet, LAN services (AD, DNS, WINS, DHCP, RRAS, RPC, etc).
  • You have experience with web servers IIS & Portal Server technology including Microsoft SharePoint.
  • You have backup hardware and software with exemplary skill configuring successful backup solutions.
  • You have exposure to VMWare solutions.
  • You have experience with Sonicwall firewalls.
  • You have Cisco configuration and troubleshooting experience (CCNA/CCNP is a plus).
  • You have experience with SMTP, IMAP, and POP3; diagnoses and resolves problems associated with cross-platform mail; performs standard mail migrations and monitors mail gateways and directory exchange functions and SMTP log monitoring.

Benefits

Great Benefits Package!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inspector Level 1

Honeywell

Posted 4 days ago

VIEW JOBS 3/3/2021 12:00:00 AM 2021-06-01T00:00 Join a team recognized for leadership, innovation and diversity The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future? Provide Quality Control Inspection support for Honeywell [insert business group or function] while partnering with manufacturing teams and leaders. You will ensure that quality in being maintained in all factors involved in production. Key Responsibilities * Perform inspections * Test parts and raw material * Monitor and verify quality * Recommend improvements * Conform to specifications * Record observations * Audit quality control programs * Develop specs and procedures * Improve quality practices YOU MUST HAVE * High School Diploma or GED WE VALUE * Knowledge of labeling requirements * Knowledge of standard concepts, practices and procedures in quality control inspection field * Good analytical and creative problem solving skill * Ability to use tools and techniques to perform tests * Ability to lift up to 35 lbs * Proactively and clearly communicate important, comprehensive, and specific information that others need * Ability to read technical data and specifications Additional Information * JOB ID: HRD113267 * Category: Integrated Supply Chain * Location: 4090 Azalea Dr,North Charleston,South Carolina,29405,United States * Nonexempt * Global (ALL) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Honeywell North Charleston SC

Level 1/2 IT Engineer

Oneinamil