Lenscrafters - Sales Associate

The Luxottica Group Northridge , DE 19901

Posted 1 week ago

Requisition ID: 96072

Store #: 000786 LensCrafters

Position:Casual Part-Time

At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.

With a career at LensCrafters, you'll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you'll be helping people look and see their best.

GENERAL FUNCTION

The Sales Associate delivers the brand value proposition Set the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. Helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers expectations. Ensures customers are always happy and satisfied with their experience.

MAJOR DUTIES & RESPONSIBILITIES

  • Greets all customers with a warm welcome. Shows urgency in providing service to customers & satisfying their needs; attracts new customers.

  • Explores the needs & priorities of customers & links to store offerings, including eye exam.

  • Is attentive to details, asks follow up questions for clarity, and consults with Optician as needed.

  • Performs work accurately & thoroughly. Offers perfect product solutions. Demonstrates superior product knowledge; accurately describes the features & benefits of all products using the appropriate tools.

  • Assists customers in selecting products. Suggests improvements & recommends solutions. Shows patience & courtesy to indecisive or hard-to-please customers.

  • Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions & ensures customers are satisfied.

  • Possesses the ability to multi-task & demonstrates the ability to prioritize & manage time with competing priorities.

  • Custom fits glasses & precisely places prescription in lenses.

  • Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the customer.

  • Strives to achieve exceptional results on goals & competencies.

  • Accurately operates associate tablet & terminal, collects proper payment & retains proper change/paperwork for all transactions.

  • Presents, celebrates & educates at customer pick-up.

  • Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized. Secures all company assets under ones control.

  • Informs management of potential safety opportunities.

  • Actively participates & contributes to store meetings and morning team huddles.

  • Possesses a can-do spirit & strong drive for results; self-motivated with a desire for continual learning & improvement.

  • Adheres to attendance & daily time keeping requirements.

  • Adheres to all company policies & procedures.

  • Sells on your feet 80%-100% of the time.

  • Consistently maintains proper dress code, including name tag & associate tablet.

  • Other duties may be assigned as business needs dictate.

BASIC QUALIFICATIONS

  • High School graduate or equivalent

  • Strong customer service skills

  • Strong basic math skills

  • Effective selling skills

  • Familiarity with point of sale system, computers & calculators

  • Embrace new technology & change

PREFERRED QUALIFICATIONS

  • Knowledge of current store merchandise

  • Customer service & retail experience

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Retail Management Retail Management


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Automotive Sales Associate Lincoln Mazda

Hertrich Family Of Automobile Dealers

Posted 7 days ago

VIEW JOBS 3/13/2019 12:00:00 AM 2019-06-11T00:00 Are You Awesome?? Do You Make an Impression Wherever You Go? You Don't Want to Work for Just Any Dealership do You? You Want a Dealership that will "Nourish and Inspire You to Grow"! You want to feel like Family; then come join the Hertrich Family!! Let Us Help Write a New Chapter in Your Career!! At all of Hertrich Family 16 Dealerships, in the tri-state area and along the Eastern Shore, our Auto Sales Reps work with customers through every step of the auto buying process, and can earn upwards of $100,000 annually. The proven Auto Sales Consultant / Customer Service Associate / Sales successful steps include: * Communicating to our customers is what makes Hertrich unique, spending time with guests to determine their vehicle needs * Develop a creative and successful strategy for every vehicle sale * Maximize profitability in each and every vehicle deal * Ensure that every Customer is completely satisfied with their automotive purchase experience * Complete accurate paperwork and computer entries for all clients * Follow up with new and existing automotive customers and clients * Perform other duties as assigned by Management What does it take to be successful as a Hertrich Auto Sales Consultant / Customer Service Associate? (Read carefully because this is very important!) * A strong ability to work with and relate to all types of customers and to earn their respect * Self-motivation and driven desire to be the very best automobile Sales Associate! Must be dedicated to finding the right vehicle for every customer. * Exceptional speaking, writing, active-listening, and computer skills * A PASSION FOR SELLING in a Team oriented environment! Is there anything else you need know? YES! * You MUST be able to work a flexible retail schedule, including evenings, Saturdays, and some holidays, but NO SUNDAYS as we strongly believe in time with family * High school diploma or GED required * A valid driver's license is required with few to no points * GREAT ATTITUDE & SMILE each and every day Don't Forget? The Hertrich Family of Dealerships, along with our Collision Centers, is a family-owned and operated organization with a strong financial foundation in our communities for over 50 years in the automotive industry. We represent the most complete line of multi-franchise dealerships in Delaware and the Eastern Shore area and have over 16 locations and 3 Collision Centers in the tri-state area. Our associates enjoy a fast-paced culture with top salaries and incentives, paid vacations, on-going training for longevity, bonuses, 401k with company match, employee purchase discounts, Medical, Dental, Vision, Disability, Life Insurance and more. "Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status." Hertrich Family Of Automobile Dealers Northridge DE

Lenscrafters - Sales Associate

The Luxottica Group