Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Lenscrafters - Licensed Optician

Expired Job

Luxottica Group Lithonia , GA 30038

Posted 4 months ago

Requisition ID: 80529
Store #: 008480 LensCrafters
Position:Full-Time

LensCrafters is bringing its optical retail experience to Macys department stores in the U.S.
Macys and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear.
LensCrafters reinforces Macys commitment to the health and wellness of its customers. Eye health is critical to everyones personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macys strengths.
If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding career.

GENERAL FUNCTION The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers expectations.
MAJOR DUTIES & RESPONSIBILITIES
Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs.
Custom fits glasses & precisely places prescription in lenses.
Acts as a leader in optical acumen that provides a voice for associates.
Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements.
Attracts new customers.
Explores the needs & priorities of customers by asking open ended questions.
Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs, consults with Optician as needed.
Assists co-workers with difficult or complex areas of product needs & prescriptions.
Utilizes store tools & adheres to Brand Store Commitments.
Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools. Reinforces customers final selection.
Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied & expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
Possesses the ability to multi-task, prioritize & manage time with competing priorities.
Commits to delivery date & time, seeks feedback & asks for referrals.
Strives to achieve exceptional results on Brand KPIs & competencies.
Presents, celebrates & educates at pick up.
Takes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control.
Informs management of safety opportunities; demonstrates safe work practices.
Possesses a can do spirit & strong drive for results; self-motivated with a desire for continual learning & improvement.
Adheres to company policies & procedure, including but not limited to discounting, promotions & inventory management.
Sells on your feet 80%-100% of the time.
Additional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.).
Maintains proper dress code, including name tag & associate tablet.
BASIC QUALIFICATIONS
High School graduate or equivalent
State Licensure
Optical dispensing experience
Strong customer service skills: communicator, listener & team builder
Knowledge of current store merchandise
Strong basic math skills
Awareness of current fashion trends
Selling skills ability to use & carry an iPAD/tablet
Familiarity with POS, computers & calculators
Embrace new technology & change
PREFERRED QUALIFICATIONS
Previous customer service & retail experience

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at outside of US) or email
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Optician


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lenscrafters Sales Associate Macys

The Luxottica Group

Posted 2 months ago

VIEW JOBS 12/10/2018 12:00:00 AM 2019-03-10T00:00 Requisition ID: 84987  Store #: 008480 LensCrafters  Position:Part-Time   LensCrafters is bringing it’s optical retail experience to Macy’s department stores in the U.S. Macy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear. LensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths. If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding career.   GENERAL FUNCTION The Sales Associate creates exceptional value in the lives of our customers by delivering The LensCrafters Experience through the LensCrafters Advantages.  Ensures customers are always delighted by performing the key steps of our service and selling model.   MAJOR DUTIES AND RESPONSIBILITIES * Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Associate Guidelines: * Greeting the Customer and establishing a strong emotional connection, Build lasting parternships * Explaining the Process in a transparent way * Merchandise Selection * Utilize services and tools - Ie:  TAB (when applicable), Insurance application, Find Your Look, My Look, Lens Simulator, Lens Pricing App, Shopping Tray * Learn Product Knowledge * Remain current with evolving technology, processes and product knowledge * Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems.  Assists other retail associates with difficult and complex areas of customer product needs and prescriptions * Shows patience and courtesy with indecisive or hard-to-please customers; tracks down answers to unfamiliar questions or products. * Anticipates problems before they occur; explores underlying reasons for customer problems; goes beyond symptoms to get at root causes; strives to develop long-term solutions to problems and ensure customers are satisfied and expectations are exceeded. * At the discretion of floor leadership, duties may also include: Collecting Measurements, Performing Adjustments, and Dispensing Eyewear. * Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities. * Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail. * Accurately operates the Point of Sale cashier terminal, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, discounts, insurance and coupons. * Explains to customers expected delivery times. * Shows customers where to pick-up their glasses upon return to the store. * Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms. * Maintains safe working environment for all associates/customers. Inform management of any potential safety opportunities (broken tiles, furniture, etc.) * Ensure a positive and productive Store Manager/Macy’s Host relationship that contributes to growing the business and customer satisfaction   BASIC QUALIFICATIONS * High School graduate or equivalent * Strong customer service skills: communicator, listener and team builder * Knowledge of current store merchandise * Strong basic math skills * Awareness of current fashion trends * Sales skills * Familiarity with cash register, computers and calculators * Embrace new technology and change   PREFERRED QUALIFICATIONS * Previous customer service and retail experience   Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at  877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.    Retail Associate ; Sales Associate  The Luxottica Group Lithonia GA

Lenscrafters - Licensed Optician

Expired Job

Luxottica Group