Lenscrafters - Lab Manager (Hourly)

Luxottica Group Huntsville , AL 35801

Posted 2 months ago

Requisition ID: 84353
Store #: 000753 LensCrafters
Position:Full-Time

At LensCrafters, we love eyes and we care about the people behind them.
LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years.
With a career at LensCrafters, youll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, youll be helping people look and see their best.

GENERAL FUNCTION The Lab Manager creates exceptional value in the lives of our customers by delivering Signature Customer Experiences. Ensures customers are always delighted by manufacturing eyewear in accordance with LensCrafters Quality Manufacturing Program. Creates a safe, supportive, and motivating work environment which encourages innovation and commitment.
MAJOR DUTIES & RESPONSIBILITIES
Provides unsurpassed customer service through ensuring the LensCrafters lab staff utilizes the Quality Manufacturing Process in the production of all eyewear.
Explores underlying reasons for recurring laboratory problems; goes beyond symptoms to get at causes; strives to develop long-term solutions.
Manages special orders, following up within guidelines.
Focuses on developing the most qualified lab associates by ensuring training/coaching in the following areas:
Quality Manufacturing Process
1.2
Final Inspection
Asset protection
Company safety and regulatory compliance programs
Career development of lab associates
Delivers constructive feedback in a timely manner to all lab associates. Confronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follow up to monitor progress.
Monitors training saturation reports:
Completes Quality Manufacturing Program Review Questionnaires and annual performance reviews for lab associates.
Recruits and selects high caliber staff.
Schedules to business needs, utilizes Company provided programs to forecast hours needed and appropriate shifts.
Performs administrative duties to include payroll, lab incentives and lab statistics into the Point of Sale system as required.
Completes and files in a timely manner all necessary store and lab paperwork thoroughly and accurately.
Strives to improve technical knowledge through the completion of the Quality Manufacturing Program and continually applies that knowledge in the production of all eyewear.
Is attentive to detail with all measurements, calculations, equipment settings and defective product.
Ensures all Company approved lab safety programs are implemented and maintained consistently per standards, creating a safe working environment for all associates and customers.
Ensures all lab associates are trained on the safe use, storage and disposal of approved laboratory chemicals, including annual refresher training. Documents training certificates retained in personnel files. Ensures all newly hired associates receive chemical safety training as part of new hire orientation.
Responsible for the basic operation, cleaning and ongoing maintenance of laboratory tools and equipment by ensuring adherence to established QMP maintenance procedures and calendars.
Maintains machines and diagnoses to support machinery functionality.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years management/supervisory experience
Able to analyze store financial data and make recommendations regarding steps which can be implemented in the lab to improve profitability
Thorough technical knowledge of lab processes and equipment Business acumen to support Lab Efficacy Metrics that deliver customer and patient experience
Basic math skills
Organizational skills
Problem solving skills
PREFERRED QUALIFICATIONS
State licensure and/or ABO Certification
LensCrafters Final Inspector Certification
LensCrafters Quality, Fitting and Adjusting Program
Experience in optical lab
Knowledge of optical theory
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at outside of US) or email
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Manufacturing Lab Manager Manufacturing


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lenscrafters Lab Technician

The Luxottica Group

Posted 7 days ago

VIEW JOBS 12/4/2018 12:00:00 AM 2019-03-04T00:00 Requisition ID: 88360 Store #: 001615 LensCrafters Position:Casual Part-Time At LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years. With a career at LensCrafters, you'll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you'll be helping people look and see their best. GENERAL FUNCTION The Lab Technician creates exceptional value in the lives of our customers by delivering The LensCrafters Experience.  Exceeds customers’ expectations through manufacturing eyewear in accordance with LensCrafters Quality Manufacturing Program.  Ensures speed and reliability of service.   MAJOR DUTIES & RESPONSIBILITIES * Produces quality eyewear through utilizing the Quality Manufacturing Program: selecting lenses, marking, taping, blocking, generating, fining and polishing, coating polycarbonate lenses, first (surface) inspecting, finish layout and blocking, edging, tinting, UV and anti-reflective coating, grooving, drop-ball testing, safety monogramming, mounting and final inspecting. * Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established QMP maintenance procedures and calendars. Diagnoses and solves equipment issues. * Strives to improve technical knowledge through the completion of the Quality Manufacturing Program and continually applies that knowledge in the production of all eyewear. * Performs multiple tasks simultaneously with accuracy and thoroughness despite time pressures and customer volume. * Utilizes product knowledge to determine the best manufacturing process for both routine and special orders to ensure the production of top quality eyewear in accordance within expected delivery time. * Attentive to detail with all measurements, calculations, equipment settings and defective product. * Takes initiative to notice and follow up on discrepancies; suggests improvements, recommends solutions and does what is necessary to ensure customer satisfaction. * Reviews Accufit and diagnoses vision care needs. * Operates Point of Sale inputting all lab statistics with accuracy and attention to detail. * Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities. * Drives top line performance and bottom line optimization / profitability. * Takes pride in the appearance of the store and shows initiative in keeping the lab and stock room clean, organized and safe. * Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used per chemical safety program. Keeps management informed of potential safety opportunities (i.e. broken tiles, equipment, etc.). * Demonstrates safe work practices including the wearing of personal protective equipment while in the lab.   BASIC QUALIFICATIONS * High School Graduate or equivalent * Strong customer service skills (internal and external) * Strong communicator and listener * Strong basic math skills * Organizational skills * Problem solving skills * Strong inter-personal skills (friendly, caring, patient) * Knowledge of store merchandise   PREFERRED QUALIFICATIONS * Optical training * Previous experience in optical * Experience with machinery Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Manufacturing; Retail Associate The Luxottica Group Huntsville AL

Lenscrafters - Lab Manager (Hourly)

Luxottica Group