Lending Member Advocate

About Qualstar: Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization. We are 70,000 members strong, headquartered in Bothell, WA, with 140 employees. We proudly specialize in providing financial services to hardworking union members through their labor union association. We have a history of valuing staff at all levels, and staff satisfaction scores that prove it!

About our Lending Call Center Team: Our contact center team is a talented group of roughly eight people who take pride in their impact on improving our members' financial lives.

Why join us?

Some of the benefits of joining our team include the following:

• We are a not-for-profit organization focused on giving back to our members.

• We are a stable organization that is well-capitalized and growing.

• With just under 150 employees, we are small enough to connect personally and big enough to create a dynamic work environment.

• Six paid federal holidays off.

• Five working holidays that can be paid as double time or as a floating holiday - you choose!

• We value internal growth from staff within our organization. We mean it! Our current and former CEOs have been promoted from within, starting at entry or supervisory-level roles.

• Generous Medical, Dental, and Vision coverage.

• Competitive hourly pay with guaranteed hours.

• 401K Contributions made by Qualstar on your behalf, regardless of what you contribute, in addition to a monthly match option.

• Generous paid vacation and sick leave.

• Employee discount on loan rates.

• Long-Term Disability and Life Insurance.

• Hybrid work benefits are available as soon as four months, dependent on performance.

• Free Parking.

• A new headquarters location in Bothell with all that you'd expect, plus a game room, quiet room, light workout machines/equipment, bubble drink, and latte maker, and the location is surrounded by trails to bike and walk.

• Business casual dress code including jeans and tennis shoes allowed.

Our Ideal Candidate: If you have not worked in banking - that is no problem. We will train you! We are looking for people who like people and want to work in a great environment. We hire in advance to ensure our team stays well-staffed during the busy season, so we are looking for a few candidates with the right attitude.

If we sound like the right company and team for you, put your application in now - tell us about yourself!

Qualstar Credit Union is an Equal Opportunity Employer