Legal Word Processor

Williams Lea Houston , TX 77020

Posted 2 months ago

Position Summary - Mon-Fri: 4pm-12am

  • The Legal Word Processor/Document Production Associate position is responsible for providing word processing and/or document production services for our clients.

Job Duties

(* denotes an "essential function")

  • *Utilize appropriate logs and/or tracking software for all document production work

  • *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle

  • *Perform work in document production, proofreading, intake and workflow coordination functions, as needed

  • *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction

  • *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

  • *Communicate with team members, lead, supervisor or client on job or deadline concerns

  • *Meet contracted deadlines for service delivery to our clients

  • *Troubleshoot basic software or hardware problems

  • Help to foster a proactive environment of continuous service enhancement and relationship building with the client

  • Perform quality assurance on work, as requested

  • Adhere to Williams Lea Tag policies, in addition to client policies

  • Use equipment and supplies in a cost efficient manner

Job Qualifications

  • High school diploma or equivalent

  • Minimum 5 years of document production experience in a legal environment

  • Must have worked for a law firm previously

  • Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills

  • Familiar with other software programs for editing and/or creating documents

  • Strong attention to detail; able to work on multiple projects simultaneously

  • Must have good organizational skills

  • Must be able to meet deadlines and complete all projects in a timely manner

  • Ability to handle sensitive and/or confidential documents and information

  • Able to exercise good judgment to make decisions that conform to business needs and policy

  • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

  • Ability to maintain professional composure when working with immediate deadlines

  • Ability to work both independently and collaboratively as part of a team

  • Ability to work in a fast paced environment

  • Ability to communicate professionally both verbally and in writing

  • Must be self-motivated with a positive attitude

  • Proven customer service skills are required in order to create, maintain and enhance customer relationships

Equal Employment Opportunity:

It is the policy of Williams Lea Tag to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea Tag is a drug-free workplace and performs pre-employment substance abuse testing.


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Legal Word Processor

Williams Lea