Legal Receptionist

Witherite Law Group is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.

Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client's side every step of the way.

This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can't just take our word for it...apply today and join the WLG family.

At Witherite Law Group, putting people first is at the heart of everything we do. We believe expertise matters, but more importantly, so does integrity. Join us in our commitment to excellence and client-focused service, where integrity always guides our actions. As a Receptionist, you'll play a pivotal role in creating a welcoming atmosphere, ensuring seamless communication, and maintaining the efficiency of our operations. Be part of a dynamic environment where your enthusiasm and dedication contribute to our success story. If you're passionate about delivering exceptional service and being an integral part of a forward-thinking legal team that values people, expertise, and integrity, we invite you to explore the opportunities with us at Witherite Law Group.

Essential Duties/Responsibilities:

• Engaging Communication: Handle a high volume of incoming calls with grace and warmth, ensuring every interaction reflects our commitment to courtesy and professionalism.

• Efficient Coordination: Direct calls to the appropriate team member or department promptly and accurately, ensuring seamless communication flow.

• Welcoming Presence: Greet guests and colleagues with enthusiasm and a helpful attitude, providing assistance and guidance when needed.

• Reliability and Dedication: Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations.

• Team Collaboration: Foster a cooperative and supportive team atmosphere at the front desk, contributing to a positive work environment.

• Facilities Management: Maintain designated areas, ensuring cleanliness, organization, and adequate supplies across various spaces including reception, conference rooms, break rooms, and restrooms.

• Proactive Oversight: Identify and communicate any operational deficiencies or requirements to management promptly, contributing to a smooth-running workplace.

• Inventory Management: Take charge of office supply orders and maintain a well-stocked supply closet, including breakroom essentials, ensuring seamless office operations.

• Logistics Coordination: Manage mail distribution, pickups, and processing, ensuring timely delivery and organization.

• Event Support: Assist in setting up and maintaining conference rooms, contributing to a professional and organized environment for meetings and events.

Work Experience Requirements:

• Effective verbal communication and customer service skills.

• Minimum of 2 years (preferred) front desk and clerical experience.

• Previous experience working for a plaintiff's personal injury law firm a plus.

• Excellent organizational skills, outstanding attention to detail, and multi-tasking abilities.

• Professional appearance and behavior.

• A positive attitude toward clients and co-workers is essential.

• Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software.

• Excellent communication and interpersonal skills.

• Proven reliability and commitment to exceptional service.

• Ability to thrive in a dynamic, fast-paced environment.

Education Requirements:

• High School diploma or GED

Physical Requirements:

• Office environment with normal business hours necessary to satisfactorily perform job functions.

• Stand/Sit

• Must be able to remain in a stationary position up to 50% of the time.

• Walk

• This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.

• Use of hands/fingers to handle or feel

• Constantly operates a computer and other office machinery such as a copy machine/printer.

• Climbs stairs

• May occasionally ascends/descends the stairs to get to other floors, cafeteria, and parking area.

• Carry Weight/Lift

• Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.

Disclaimer:

Please note that this job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job.