Legal Knowledge Management Analyst

Relx Group New Providence , NJ 07974

Posted 2 months ago

Legal Knowledge Management Analyst

Permanent Full-Time

New Providence, NJ or Home-Based

XpertHR is looking for a tech-minded legal professional to assist with the development and implementation of content on an AI-powered solution for human resource and people professionals. This person will be an integral component to the team, helping to support the process and scope of our product's knowledge.

You will be part of XpertHR's award-winning content team, but will work cross-functionally with the product, tech and design teams. This position will act as a subject matter expert, assisting to help develop and implement new product offerings and provide ongoing support to those offerings.

Job Responsibilities

  • Gather, review and curate content for our AI algorithms and models

  • Work with product and tech squads to ensure product goals are met and to identify and resolve gaps of knowledge

  • Evaluate results of AI-derived processes to train and hone efficacy and accuracy of algorithms and recommend resolutions to product and tech teams

  • Tag content with appropriate metadata to help inform and enable tech processing

  • Document work in line with change management procedures

  • Organize and classify our knowledgebase to ensure it is effective for our users

  • Identify, manage and structure taxonomies

  • Collaborate with the UX team on content organization, navigation, site maps and information design

  • Offer a content strategy perspective throughout the product development process, influencing strategic decisions across product to improve the overall experience and ensure consistency

  • Utilize keen legal knowledge and close attention to detail to identify risks and accuracies of legal tech solutions.

  • Working with product and technology teams, build scalable information tagging and processing and QA/QC systems and processes to take a new product to market stability and strength.

About You

  • J.D., Senior Level HR Certification (e.g. SPHR or SHRM-SCP), or equivalent degree or practical experience preferred

  • B2B editorial experience at a product-driven company with a global base preferred

  • Strong ability to process large and complex text-based and legal-based information

  • Experience supporting new product development from concept to go-to-market

  • Strong ability to analyze complex problems within applications and the ability to work with other areas to isolate and resolve the problems to avoid future occurrences

  • Strong proofreading, editing, and writing skills with ability to understand and edit content about complex workforce issues clearly and simply.

  • Keen understanding of information tagging, enrichment and back end systems; and ability to understand benefits and risks of tech-enabled information solutions

  • Very close attention to detail and accuracy

  • Self-motivated with excellent organizational skills to track productivity and ensure that content plan milestones are met

  • Ability to constantly collaborate with and support cross-functional team members in a matrix workplace, leading small groups when necessary

  • Ability to work with content management systems to upload, edit and manage online content

  • Demonstrated proficiency with Microsoft Office

  • Ability to achieve consistency by following, maintaining, and evolving content standards

  • Entrepreneurial spirit, with a willingness and ability to build new processes and systems from scratch, to scalable, reliable solutions.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

Please read our Candidate Privacy Policy

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Clinical Systems Analyst

Bend Memorial Clinic

Posted 2 months ago

VIEW JOBS 10/14/2020 12:00:00 AM 2021-01-12T00:00 Job Description Essential Job functions: * Experience with configuring, maintaining and enhancing the Practice Management and Electronic Health Record and Ancillary systems like Laboratory, Pathology, Imaging, and Cardiology. * Technical knowledge of Electronic Health Record, HTML and CSS * Build and Maintain strong relationships with Physicians and staff in their use of the EHR implement advance workflows to optimal efficiency. * Ability to identify and troubleshoot potential issues and participate in their resolution with highest customer satisfaction. * Experiencing configuring and building flowsheets, templates and forms in Electronic Health Records * Fundamental knowledge of computer systems and their use. Assist providers and support staff with adoption of new functionality and re-design of workflow to reflect Best Practice clinical operations. * Ability to work a flexible schedule to meet the needs of the group growth and expansion including on call hours. * Responsible for daily issue resolution and support of the clinical information systems. * Participate in projects and workflow design. General Job functions: * Support the organizations efforts to meet Quality Improvement Program goals designed to improve care delivery in an ambulatory practice setting * Work independently as well as in a group setting. * Strong analytical and communication skills * Proficient in Excel including pivot tables * Provide on-site support and training when necessary * Receive work via the ticking queue for incoming support issues and problems. * Monitor ticket queue to ensure appropriate action and SLA's are met by the team * Support manager with departmental process Physical Job Requirements: * Physical agility, which includes ability to maneuver body while in place. * Dexterity of hands and fingers. * Long periods of sitting. Education, Certification, Computer and Training Requirements: * Bachelor's Degree in a related field or Competency with requirements listed below: * Prior experience supporting and/or implementing an Electronic Health Record * EHR training background including support of physicians and clinical staff * Experience with AthenaHealth Clinical Suite a PLUS * Knowledge of HTML and CSS Coding a PLUS * Clinical background desired, with min 1-3 years' experience in a health care setting; understanding of physician practice operations preferred. * Excellent communication skills verbal and written Travel: * Analyst may need to travel to any SMG location in support of the EHR Benefits* * A friendly and fast-paced environment working with passionate people * Outstanding growth opportunities * Time Off * Medical, Dental and Vision Insurance * Short/Long Term Disability, HSA, and Life Insurance * 401K plan with company matching contribution * Cash Bonus Programs * Recognition and rewards programs to recognize successful teams * Other Perks & Discounts * Commuter and parking discount program to help you save (using pretax dollars) * Full Time Benefit Eligible Employees Only Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/. Bend Memorial Clinic New Providence NJ

Legal Knowledge Management Analyst

Relx Group