The Legal Support Supervisor supervises and participates in the work of Heritage's staff of Legal Support. This role also independently performance technically difficult legal support functions, updates processes and procedures to ensure streamlined and efficient practices, and consults with Staff Counsel to ensure support needs are being met.
Essential Duties and Responsibilities:
Oversight of a team of Legal Support staff to include Legal Assistants, Legal Coordinators, and Legal File Clerks
Provide training for newly hired support staff.
Work with the Legal Administrator to improve procedures/practices
Plan, schedule, coordinate, and supervise the day-to day activities of legal support staff
Review the work of legal support staff and perform complex, specialized legal administrative support tasks requiring a thorough knowledge of legal procedures and terminology
Establish performance requirements and personal development targets for team
Monitor performance and provide coaching for performance improvement and development
Consult with assigned team Sr. Staff Counsel, and other assigned Attorneys to ensure legal support needs are being satisfactorily met, and to address any concerns.
Maintain sensitive and confidential information
All other duties and responsibilities as assigned
At least five years of legal assistant experience.
Preferable experience in a lead or supervisory role
Must be able to work independently with general direction, and to manage up and across as needed to meet goals and deadlines in a very fast-paced environment
Analytical problem-solving and decision-making skills required.
Ability Interpret, apply, explain and reach sound decisions in accordance with laws, regulations, rules and policies.
Excellent communication skills
Use tact, discretion and diplomacy in dealing with sensitive situations
Demonstrated ability to work within a highly collaborative business environment.
All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc.
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Heritage Insurance Holdings, Inc. is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.