Legal Assistant 3 (LA3/DLS)
The ideal candidate for this position will be one who enjoys working in customer service. This role will utilize both your expertise and ability to connect and communicate with people. If you are skilled with interpersonal communications, show great initiative, and are able to work independently, this opportunity may be for you!
The Legal Assistant 3 supports the Division of Legal Services within HCA providing legal support services to HCA's adjudicative proceedings process for Medicaid Programs with the Board of Appeals. This position reports to the Legal Administrative Manager but may take direction from the Review Judges and the Chief Review Judge. The Legal Assistant 3 will come in contact with many forms of confidential information, including health information. Additionally, this position will review legal notices to ensure timely processing and accurate data entry into our unique tracking system, prepare hearing files, perform record management, and provide administrative support to staff.
This position is not exclusively a tele-work opportunity.
Some of what you will do:
Demonstrate mastery of maintaining confidences and confidential.
Demonstrate an understanding of the appeals process and ability to use customer service techniques to assist parties needing assistance.
Receive, process, track and transfer all administrative hearing files.
Review administrative hearing files and nursing facility reimbursement rate matters that are appealed to ensure they are ready for review or hearing by the HCA Review Judges in accordance with the standard case assignment process.
Keep the HCA Board of Appeals informed of the significant issues requiring review and/or action.
Maintain frequent contact with the public, other attorneys, Administrative Law Judges, Review Judges, client agency staff members, legislators, and officials.
Effectively communicate with the Board of Appeals Review Judges, Office of Administrative Hearings, the Department of Social and Health Services, attorneys, Administrative Law Judges, client agencies, appellants, the public and other interested parties regarding cases, trials, and hearings.
Represent the HCA Board of Appeals at meetings and in administrative or technical matters, such as with website development for the Board of Appeals, the Index of Significant Decisions (including redaction of cases), and other items.
Address basic questions from parties, attorneys, the Office of Administrative Hearings, the Attorney General's Office, agency customers, etc.
Refer appropriate questions to the Legal Administrative Manager and/or Review Judges.
Liaison with other agencies regarding interagency processes and procedures.
Competently operate desktop computer, printer, scanner, photocopier, telephone, and fax.
Manage Board of Appeals record management functions, files, and archives records according to HCA policy and record retention schedules.
Promptly and accurately input information into the HCA administrative hearings database and case management system in accordance with office procedures, as files arrive and as needed to keep accurate track of all records in a high density filing system.
Public disclosure liaison for records pertaining to administrative hearings.
Here is what we are looking for (Required Qualifications):
High school diploma or equivalent and four years of experience in a legal environment in support of an attorney(s), administrative law judge(s), industrial insurance appeals judge(s), review judge(s) or equivalent.
One year as a Legal Assistant 2;
A combination of five years of college education and/or relevant experience.
Note: Candidates may be required to demonstrate skills in keyboarding, filing, proofreading, grammar, spelling and use of office equipment through agency specific skills testing.
Knowledge of: legal terminology; local, state and federal court rules and their application; court procedures; legal forms and documents and their processing; resources for verifying legal citations; current legal office practices, methods and procedures; legal office communications; correct punctuation, spelling, grammar and vocabulary skills, database/index systems and discovery procedures; advanced skills in computer software and database applications typical of a law office; performance management.
Ability to: analyze situations accurately and take effective action; deal tactfully with others; coach, counsel and train staff; keyboard or type accurately; use litigation software and case management systems; proofread for accuracy and content; understand and follow written and oral instructions; understand and apply procedures, policies and guidelines; prepare legal pleadings and correspondence; adapt to changing work needs, requirements and equipment; learn new and/or increasingly complex duties; learn and apply policies and procedures; use good judgment in evaluating situations and making decisions; demonstrate reliability and a desire to learn new skills; work effectively with others; maintain confidentiality; exhibit good oral and written communication; model professional and respectful behaviors at all times.
The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.
HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, and the School Employees Benefits Board (SEBB) Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.
What we have to offer:
Voices of HCA
A clear agency mission that drives our work and is person-centeredHCA's Mission, Vision & Values
A healthy work/life balance, including alternative/flexible schedules and mobile work options.
Infants in the workplace
Infants at the Workplace Video
A great total compensation and benefit packageWA State Government Benefits
A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
And free parking!
About Olympia and Washington State
Washington State offers a total work/life package of pay, benefits, flexibility, and workplace opportunities to help you get the most out of your career and out of life. Washington State is a great place to work, play, and be a part of a community, offering quality of life that is unsurpassed. From the high energy urban center of Seattle, one of the nation's top ranked cities, to the more relaxed pace of our rural communities, Washington's distinctive Northwest lifestyle blends a progressive, creative culture with a casual nature.
How to Apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position you will need to complete your profile and attach:
A cover letter that specifically addresses how you meet the qualifications for this position
Three professional references, including a minimum of one past supervisor
If you have questions about the process, or need reasonable accommodation, please contact the recruiter before the posting closes.
Washington State is an equal opportunity employer. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources Office at 360.725.1180 or email Sanyu.Tushabe@hca.wa.gov.
*Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. *
State Of Washington