Legal Assistant 2 (La2/Dls)

Legal Assistant 2 (LA2/DLS)

71096050

As part of the intake team, this position receives incoming appeals and cases and serves as a subject matter expert for the Medicaid caseload in support of administrative hearings specialists. The ideal candidate will be a self-starter who is motivated to learn and not afraid to ask questions and seek tasks from the legal team they support. HCA has positions at every level of the legal paraprofessional series, so this is a great opportunity to build a legal career with an agency doing important work on behalf of Washingtonians.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division and position:

The Division of Legal Services (DLS) within the Health Care Authority (HCA) provides support to the agency to mitigate risks, comply with changing laws, and assist the agency in accomplishing its goals.

The Legal Assistant 2 supports DLS by providing legal support services to HCA's adjudicative proceeding processes for the School Employees Benefits Board (SEBB), Public Employees Benefits Board (PEBB), Medical, Dental, Transportation, and Equipment (MDTE), and Modified Adjusted Gross Income (MAGI) programs. This position reports to the Office of Legal Affairs (OLA) Legal Administrative Manager but may take direction and assignments from the Legal Assistant 3 within OLA.

The LA2 comes in contact with many forms of confidential information, including, but not limited to, personnel information, investigations, lawsuits, public disclosure requests, and management strategies under discussion. Additionally, this position will review legal notices to ensure timely processing and accurate data entry into tracking systems, prepare hearing files, perform records management, provide customer service to callers, and administrative support to the staff within OLA, including the staff attorneys and paralegals.

This position is eligible to telework but is also required to report on-site two days per week to meet business need. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.

Some of what you will do:

Prepares hearings files and pleadings, primarily supporting MAGI caseload

• Sets up, maintains, and closes electronic case files, including new appeals, appeals on review or reconsideration, formal hearings, and judicial review files.

• Enters and maintains data in the related appeals database, paying close attention to details and compliance with WAC timeliness requirements.

• Research requests for hearings and appeals in multiple applications including Barcode, ProviderOne, ACES.Online, and other applications.

• Gathers appropriate appeal-related documents including, but not limited to, the underlying decision, relevant ACES and ProviderOne screens, and documents submitted by appellant.

• Inputs case milestone notes and sends daily hearing requests according to office protocols.

• Prepares hearing packets by gathering, redacting, and formatting documents included in the provided Witness & Exhibit List.

Provides support to the Office of Legal Affairs (OLA)

• Demonstrates mastery of maintaining confidences and confidential information.

• Demonstrates an understanding of the appeals processes.

• Uses customer service techniques to assist parties needing assistance.

• Provides general clerical and administrative support to unit supervisors or attorneys within OLA.

• Reviews outgoing pleadings including orders, motions, and notices; enters case updates; uploads documents; and processes according to decision outcome.

• Receives and reads incoming electronic and paper mail, including pleadings, court orders and appellant legal documents.

• Processes and serves letters and legal documents including, but not limited to, pleadings, notices, and orders on appellants and other parties by email and Consolidated Mail Services.

• Effectively communicates with the Board of Appeals, HCA Staff, client agencies, appellants, the public, and other interested parties regarding cases, trials, and hearings.

Provides back-up support to Legal Assistant 3, Legal Assistant 1, and Legal Office Assistants. Occasional back-up support to the Legal Administrative Manager.

Required qualifications:

Qualifying candidates will satisfy one of the following criteria options:

Option 1: 

• High School diploma or equivalent and

• Two years of experience in a legal environment in support of an attorney, administrative law judge(s), industrial insurance appeals judge(s), review judge(s) or equivalent

Option 2:

• One year as a Legal Assistant 1

Option 3:

• A two-year degree in paralegal studies or related field and

• One year of legal office experience

Option 4:

• A combination of four years of college education and/or relevant legal office experience.

Note: Candidates may be required to demonstrate skills in keyboarding, filing, proofreading, grammar, spelling, and use of office equipment through agency specific skills testing.

Preferred qualifications:

• One year of legal office experience

• One year of work experience in state government

• Advanced knowledge of Microsoft Office Suite (including Word, Visio, Access, Power Point, and Excel).

• Knowledge of: 

• legal terminology; 

• local, state, and federal courts, boards, and commissions rules and their application; 

• court procedures; 

• legal forms and documents and their processing; 

• resources for checking legal citations; 

• current legal office practices, methods, and procedures; 

• law office communication; 

• correct punctuation, spelling, grammar, and vocabulary skills in compliance with standard law office practice, database/index systems, and discovery procedures.

• Ability to: 

• use case management systems; 

• proofread for accuracy and content; 

• understand and follow written and oral instructions; 

• understand and apply procedures, policies, and guidelines; 

• prepare legal pleadings; 

• analyze situations accurately and take effective action; 

• learn and adapt to changing business needs; 

• use good judgement in evaluating situations and making decisions; 

• demonstrate reliability; 

• establish and maintain professional and respectful work relationships with co-workers, clients, and the general public; 

• maintain confidentiality; 

• exhibit good oral and written communication and demonstrate professionalism at all times.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position

• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.

• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA 

• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values

• A healthy work/life balance, including alternative/flexible schedules and mobile work options.

• A great total compensation and benefit package WA State Government Benefits

• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.

• Tuition reimbursement

• And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA's mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945.

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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