The role of the operations manager will report to the Legal and Compliance Americas Operations Officer in NY as well as Head of Baltimore Legal and Compliance.
Responsibilities of the office administrator include:
Site Governance and Reporting
Serve on the various Baltimore governance committees to document and advance their initiatives
Manage the overall communications schedule for the Baltimore office to ensure consistent and branded messaging
Support events planned by the Baltimore employee engagement committee.
Assist the head of the Baltimore office and COO with department performance reporting, metrics reporting and analysis
Execute initiatives to improve the reporting for the LCD Baltimore office
Maintain internal sites related to LCD Baltimore
Business Continuity Planning
Evaluate the quality of the inputs into the various Business Continuity plans
Assess the needs of the groups in the event of a business continuity situation including assessing when systems needs to up and running
Serve as the business continuity point person for the LCD Baltimore office including deployment of rapid notification systems.
Onboarding new hires and temporary workers
Obtain space and provide access to applicable systems and shared drives
Set up phones, and create new systems accounts and entitlements
Manage the consultant/temp population and ensure the security of information provided to consultants and temporary staff. Work closely LCD Business Unit Information security officer on preventing data loss.
Oversee any and all resource needs for Legal and Compliance Baltimore
Liaise with management to assess and project staff space needs and manage accuracy of directory data
Oversee space allocations to Legal and Compliance departments and teams
Manage relationship with Corporate Services on infrastructure issues including maintenance issues
Collaborate with Corporate Services and management on workplace evolution and other upgrades
Provide temporary office space to guests and contingent workers
Oversee the movement of property into and out of the Legal and Compliance division.
Manage relationship with Technology for office equipment.
Collaborate with the IT Service Manager to review or new technology or future deployments and equipment upgrades
Manage the deployment of any firm-wide initiatives focused on office efficiencies
Provide administrative support to the head of the Baltimore office (i.e. telephone coverage, expense reporting, travel, booking conference rooms)
Excellent communication, writing, judgment, and problem-solving skills
Demonstrated ability to manage projects
Strong attention to detail as well as outstanding organizational, interpersonal and time management skills
Must be an enthusiastic and positive team player who is willing to help out and be a self-starter
Must be able to work in a fast-paced environment and handle multiple tasks concurrently
3-5 Years of Experience
Highly proficient with Microsoft Office suite, specifically, Word, Excel, PowerPoint, as well as SharePoint and various internet and research tools.