Legacy Center Front Desk Shift Manager

LEGACY CENTER FRONT DESK SHIFT MANAGER

CLOSING DATE: Open Until Filled

PAY RATE: $12.53/Hour

SCHEDULE: Part Time;

• 10-25 hours per week (2, 3, or 4 days/week).

• There are 2 available shifts: Afternoon 12:00 pm

• 5:00 pm and Closing 4:30 pm

• 11:15 pm.

• Night time and week availability required.

DEPARTMENT: Recreation

JOB SUMMARY/RESPONSIBLITIES

This employee will be responsible for the following but not limited to only the following tasks;

• Oversee all desk operations and supervise desk staff during scheduled shifts.

• Assist patrons and guest in their health and fitness as well as recreational needs.

• Direct and delegate tasks as needed to staff members.

• Assist building managers in facility operations if applicable during shift.

• Money handling and shift till reconciliation.

• Hourly building inspection.

• Handling patron concerns/complaints.

• Light cleaning and maintenance.

• Closing the building depending on shift.

Every manager is required to;

• Work 1 weekend (Friday or Saturday) shift a week.

• Oversee one desk task assigned to all managers (to be determined upon hiring, other tasks as determined by management).

• Having a working knowledge of all programs and facility operations is a plus.

• Enforce all front desk, building and Lehi City Policies and Procedures.

• Attend required remote Teams Staff Meeting every other Thursdays at 4pm.

MINIMUM QUALIFICATIONS

• High School graduate or equivalent is required.

• Must have excellent Customer Service skills.

• Must be a responsible and self-motivated individual with the ability to stay calm in mildly stressful situations.

• Must be able to learn and adapt quickly due to constant program and procedures changes.

• Excel in a team environment and in solitary tasks.