Leasing Specialist

Leasing Manager

Reports to the Property Manager

Date Written or Revised: November 27, 2023

FLSA: Non-Exempt

Position Overview

The Leasing Manager plays a key role in the on-site office. This person leads and manages daily tasks and supervision of Leasing Professionals. The

Leasing Managers will coordinate with the Leasing Professionals to assist in reports, paperwork, and moving in new residents. In the absence of the Property Manager, he/she may assist in management responsibilities. The Leasing Manager will track the progress of all leasing team members through an on-going follow through system.

Key Responsibilities (Essential Duties and Functions)

This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business need.

Leadership

Communicates to his/her team through weekly meetings.

Mentors leasing team members and oversees on-going on-site training.

Gives direction with clear and necessary instruction.

Delegates leasing responsibilities to leasing team.

Provides the necessary resources and support, including immediate feedback.

Creates a motivating environment for his/her leasing team.

Provides support when encountered with challenges.

Shows initiative on a day-to-day basis.

Leasing

Fulfills job description of Leasing Professional

Greet clients and residents in a friendly manner.

Assigns and proofs all leasing paperwork.

Audits and adheres to lease file policy with consistency.

Prepares and submits daily, weekly, and monthly reports by deadline.

Understands and implements policies and procedures.

Receives perfect or excellent shopping reports.

Implements lease renewal and resident retention programs.

Coordinates office team schedule

Prepares and submits fearless / leasing bonuses.

Develops leasing bonus incentive programs.

Understands and enforces community policies.

Marketing

Reviews aged vacancies, yellow brick road, market-ready apartments, and models.

Analyzes weekly leasing reports and foresees occupancy trends.

Completes and updates market survey.

Tracks advertising, promotions, and publications

Develops and maintains rapport with locators.

Shops competition on a consistent basis and directs the team to do the same.

Responsible for developing and implementing resident activities.

Identifies problem vacancies and generates strategy with team.

Communicates with supervisor on changing market conditions.

Responsible for updating web sites.

Responsible for tracking and monitoring internet traffic results

Employee Relations

Take on Leasing Professional and Assistant Manager role when needed.

Always maintain a professional attitude and appearance.

Conduct weekly staff meetings alongside Property Manager

Communicate office issues with the Property Manager

Education/Experience

• High School/GED required; some college preferred.

• Experience in the property management industry

• Leadership experience required.

• Demonstrated ability to read, write, and communicate effectively.

• Must be highly enthusiastic, sales oriented, and love working with people.

• Low-income housing and tax credit experience highly desired

• Computer proficiency in Microsoft Office, including Word, Excel, and Outlook

Work Environment/Physical Demands

• This job operates in a clerical office setting. This role routinely utilizes standard office equipment such as computers, phone, photocopiers/printers, and filing cabinets.

• This position requires sitting, bending, stooping, or standing as necessary. Our offices are equipped with electronic desks for standing or sitting.

McCormack Baron is an Equal Opportunity-Affirmative Action Employer, committed to diversity, inclusion, equity and belonging.