Leasing Professional

Greenwood Star LLC San Antonio , TX 78245

Posted 2 months ago

Greenwood Star is seeking an experienced Leasing Professional to join our team to assist in daily customer service operations. The ideal candidate will have 1+ years' experience as a Leasing Professional in the multi-family industry and is able to manage the demands of a Class A property with excellent customer service skills.

Responsibilities:

  • Record all telephone and walk-in visits on the appropriate systems

  • Fill out guest cards and maintain correspondence according to established follow-up procedures

  • Inspect potential move-in units and communicate required turnkey services to the Property Manager

  • Demonstrate sensibility and awareness to the communitys needs and requirements

  • Apply your knowledge of the community and of its units to find correspondences between client needs and product fit

  • Ensure that units are ready for resident move-in on the agreed upon date

  • Secure the new residents signature(s) on appropriate paperwork prior to move-in, and orient them to their new community

  • Distribute and follow-up on renewal notices

  • Implement marketing strategies and evaluate their effectiveness

  • Gather and assess information about market comparables in the surrounding area

  • Accept rental payments and forward them to the Assistant Manager/Property Manager responsibly and as needed

  • Create the lease, complete the relevant forms, and input all information accurately on Yardi in a timely manner

  • Maintain updated resident files and daily inspection reports for the community

  • Distribute all Company or community-related notices in a timely manner

  • Assist the management team with varied tasks as required

  • Consistently implement and enforce community policies

  • Represent the Company in a professional manner at all times, on or off the property

Qualifications:

  • Team player with the ability to work effectively with peers

  • Excellent customer service skills

  • Excellent written and verbal communication skills

  • Valid driver's license

  • Basic understanding of Federal, State, and local Fair Housing laws.

  • Flexible with work schedule, including availability to work weekends, evenings, and holidays if needed.

  • Computer software experience to include Microsoft Office, Yardi, RentCafé, and marketing flyer design.

Benefits:

  • Competitive pay

  • Medical, Vision, and Dental insurance

  • 401K

  • PTO

  • Company-sponsored incentives

Job Type: Full-time, Commission

Salary: Negotiable based on experience


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